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Merge pull request #26839 from MicrosoftDocs/main
publish main to live, 10/25/24, 3:30 pm
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microsoft-365/backup/backup-restore-data.md

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manager: jtremper
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audience: admin
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ms.reviewer: sreelakshmi
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ms.date: 07/31/2024
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ms.date: 10/25/2024
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ms.topic: conceptual
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ms.service: microsoft-365-backup
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ms.custom: backup
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- Site search is case-sensitive and is a prefix-type search.
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- SharePoint sites and OneDrive accounts being restored to a prior point in time aren't locked in a read-only state. Therefore, users might not realize their current edits will be imminently rolled back and lost.
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- OneDrive accounts and SharePoint sites being restored to a prior point in time aren't locked in a read-only state. Therefore, users might not realize their current edits will be imminently rolled back and lost.
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- For restores to a new URL, it might take up to 15 minutes for the destination URL to be displayed in the tool once a SharePoint site or OneDrive account restore to a new URL session completes.
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- For restores to a new URL, only the admin who executed the restore has ownership permissions for the restored SharePoint sites or OneDrive accounts in the new URLs. Restores to the same URL reverts permissions to their original state.
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- A site or OneDrive account that is under the strict SEC 17a-4(f) hold policy will fail any in-place restores so as to honor that immutability promise. For sites under that type of hold, you have to restore to a new URL or remove the hold. Any other type of preservation hold that doesn't have a strict admin lockout will allow an in-place restore. Restoring these types of sites as the preservation hold library will be reverted to the prior point in time. A new URL restore is recommended for that type of site as the cleanest option.
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- A OneDrive account or SharePoint site that is under the strict SEC 17a-4(f) hold policy will fail any in-place restores so as to honor that immutability promise. For sites under that type of hold, you have to restore to a new URL or remove the hold. Any other type of preservation hold that doesn't have a strict admin lockout will allow an in-place restore. Restoring these types of sites as the preservation hold library will be reverted to the prior point in time. A new URL restore is recommended for that type of site as the cleanest option.
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- The restore point frequency dictates the points in time from which you can recover a prior state of your data. Restore points start being generated when you enable the backup policy for a given OneDrive account, SharePoint Site, or Exchange Online mailbox. For Exchange Online, restore points are available for 10 minutes for the entire year. For OneDrive and SharePoint, the available restore points drop to weekly from 10 minutes for the first two weeks. Based on the defined and currently invariable backup frequency setting previously described, the following example highlights what is possible.
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- Mailbox draft items aren't backed up or restorable.
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- For calendar item item restore, restoring organizer copy doesn't automatically make attendee copies catch up, it only allows future updates by organizer to work for all users added on the calendar item.
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- For calendar item restore, restoring organizer copy doesn't automatically make attendee copies catch up, it only allows future updates by organizer to work for all users added on the calendar item.
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- To restore a OneDrive account and Exchange mailbox for a user who is deleted from Microsoft Entra ID, use this instruction:
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- OneDrive accounts and SharePoint sites that undergo the following types of changes won't be undoable via restore: tenant rename, tenant move, and site URL change.
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- If there are no differences between the current state of a mailbox and the prior point in time from which you're attempting a restore, a restore isn't performed and no new folders are created when a "restore to a new location" request is made.
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- Only mailbox items that were changed, deleted to the Recoverable Items folder, or purged can be restored. Learn more about the Recoverable Items folder in Exchange Online.
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- SharePoint sites and OneDrive accounts being restored to a new URL have a read-only lock on that new URL. The [Global Administrator](/entra/identity/role-based-access-control/permissions-reference#global-administrator) can download documents or remove the read-only lock manually.
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- Items moved to Deleted Items folder won't be restored by Microsoft 365 Backup. You can recover them by moving them back to the Inbox from the Deleted Items folder.
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- When choosing to “Replace mailbox items with backups,” items will be restored to the original location in the user's Inbox. The only exception to this is if an item was edited while in the Deleted Items folder, as this creates a new version of an item where its original location is the Deleted Items folder.
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- OneDrive accounts and SharePoint sites being restored to a new URL have a read-only lock on that new URL. The [Global Administrator](/entra/identity/role-based-access-control/permissions-reference#global-administrator) can download documents or remove the read-only lock manually.
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[!INCLUDE [global-administrator-note](../includes/global-administrator-note.md)]
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microsoft-365/loop/loop-compliance-summary.md

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|Customer Key |**[Customer Lockbox](/purview/customer-lockbox-requests)** is supported.|**[Customer Lockbox](/purview/customer-lockbox-requests)** is supported.|
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|Programmatic APIs for Loop content |Yes, they're files in OneDrive or SharePoint and all current functionality applies.| **Not Yet Available**: <br>API access to Loop workspace containers isn't yet available. This impacts third party export and eDiscovery tools, migration tools, tools used to communicate in bulk to end-users about their content such as compliance requirements, and developer APIs.|
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|***Data Lifecycle***|---|---|
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|Multi-Geo |**[Multi-Geo](/microsoft-365/enterprise/microsoft-365-multi-geo)** capabilities are supported, including creation of .loop files in a user's OneDrive in the geo that matches the user's [preferred data location](/microsoft-365/enterprise/plan-for-multi-geo#best-practices) and ability to move the user's OneDrive when their preferred data location changes.|**[Multi-Geo](/microsoft-365/enterprise/microsoft-365-multi-geo)** capabilities for Loop workspaces are supported using the [same mechanism as SharePoint sites](/microsoft-365/enterprise/m365-dr-workload-spo#move-a-sharepoint-site-or-sharepoint-embedded-container-site), including rehome and creation in the tenant's default geo. Manage the location of shared Loop workspaces like you would other collaboration artifacts, like SharePoint sites. <br><br>**[Multi-Geo](/microsoft-365/enterprise/microsoft-365-multi-geo)** capabilities for Copilot Pages are supported. Copilot Pages is a user-owned workspace, and is created in the geo that matches the user's preferred data location. <br><br>**Not Yet Available**: <br>Shared workspaces are not yet created in the user's preferred data location, they are instead created in the tenant's default geo, like SharePoint sites are.|
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|Multi-Geo |**[Multi-Geo](/microsoft-365/enterprise/microsoft-365-multi-geo)** capabilities are supported, including creation of .loop files in a user's OneDrive in the geo that matches the user's [preferred data location](/microsoft-365/enterprise/plan-for-multi-geo#best-practices) and ability to move the user's OneDrive when their preferred data location changes.|**[Multi-Geo](/microsoft-365/enterprise/microsoft-365-multi-geo)** capabilities for Loop workspaces are supported using the [same mechanism as SharePoint sites](/microsoft-365/enterprise/m365-dr-workload-spo#move-a-sharepoint-site-or-sharepoint-embedded-container-site), including rehome and creation in the tenant's default geo. Manage the location of shared Loop workspaces like you would other collaboration artifacts, like SharePoint Communication sites. <br><br>**[Multi-Geo](/microsoft-365/enterprise/microsoft-365-multi-geo)** capabilities for Copilot Pages are supported. Copilot Pages is a user-owned workspace, and is created in the geo that matches the user's preferred data location. <br><br>**Not Yet Available**: <br>Shared workspaces are not yet created in the user's preferred data location, they are instead created in the tenant's default geo, like SharePoint Communication sites are.|
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|User leaves organization |When a user leaves an organization, [OneDrive retention policies](/sharepoint/retention-and-deletion) apply to the .loop files in their OneDrive just as they do to other content created by the user. See [Loop storage](#loop-storage) for more information.|Manage the lifetime of shared Loop workspaces like you would other collaboration artifacts, like SharePoint sites. <br><br>**Not Yet Available**: <br>Loop doesn't create user-owned workspaces. All workspaces are created as tenant-owned.|
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|Loop workspaces |n/a|See [Available](#available-admin-capabilities) and [Admin Management not yet available](#admin-management-not-yet-available).|
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|Recycle bin |End user Recycle bin for deleted content is available.|End user Recycle bin for deleted content is available in each Loop workspace. <br><br>**Not Yet Available**: <br>End user Recycle bin for deleted Loop workspaces.|
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- When users delete an entire Loop workspace, that Loop workspace isn't available in an **end-user visible Recycle bin**. Furthermore, restoring the Loop workspace using admin tooling doesn't update in the Loop app user experience. The user would need to visit a saved page link for a restored workspace in order to see it again.
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- When an **admin deletes** a Loop workspace, it **will not be removed from the user's view** of Loop workspaces. When users click on the deleted Loop workspace, it displays an error.
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- When an **admin modifies the list of owners or members** of a Loop workspace through the SharePoint Admin Center or via PowerShell, the **changes won't be visible to the users within that Loop workspace**. Changes to the workspace membership are only updated in the user's view of the Loop app if they're made directly within the Loop app itself.
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- All Loop workspaces are created as tenant-owned, in the tenant default geo. Loop doesn't create **user-owned workspace types**, so when an employee leaves the organization, their non-shared Loop workspaces such as Ideas become ownerless, remain in the tenant, and aren't automatically deleted.
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- All shared Loop workspaces, including Ideas, are created as tenant-owned, in the tenant default geo like SharePoint Communication sites, not in the creator's preferred data location. Copilot Pages is created as user-owned, in the geo that matches the user's preferred data location. See [storage management after user departure](/microsoft-365/loop/loop-workspaces-storage-permission#storage-management-after-user-departure) for more information on managing workspaces.
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- **Individual controls for guest or external sharing** of a specific Loop workspace isn't available.
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### eDiscovery capabilities not yet available

microsoft-365/loop/loop-workspaces-storage-permission.md

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## Loop app's usage of organization's storage quota
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Loop app workspaces are stored inside your tenant. Loop workspaces and pages count against your tenant's storage quota, starting November 2023.
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Loop app workspaces are stored inside your tenant, within SharePoint Embedded. All Loop workspaces and pages, including Shared workspaces, Personal workspaces, Ideas, and Copilot Pages, count against your tenant's storage quota, starting November 2023.
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## Content permissions mechanism
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microsoft-365/syntex/esignature-review-sign-requests.md

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When the status of a request is **Completed**, **Canceled**, or **Declined**, the request can no longer be acted on by either the sender or the recipients. As an example, if a recipient declines a request, the sender would need to send a new request after the reason for declining has been addressed. The original declined request can't be edited.
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> [!NOTE]
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> For requests sent via other electronic signature providers, the status reflected is determined by the signature provider and might differ from the status described above.
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## Access the signed document
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### Documents signed with Microsoft SharePoint eSignature
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All parties involved in the request receive an email notification saying that the request has been completed and the status of the request is **Completed**. In the email, you can select **View signed document** to access the signed document and the request history. Signers can continue to access and download the signed document from the email notification for 30 days after receiving the email. Additionally, request senders will be able to access the originating folder in which the signed document was saved directly from the email.
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After all recipients have signed the document, the signatures are added and an audit trail is appended to the signed PDF. Details of the request, including activities and timestamps of when they occurred throughout the signing process, are included. The details include the date and time the request created, date and time when the recipients signed, and so on. These details provide evidence of the integrity of the signing process. The signed document is then digitally signed by a Microsoft certificate to ensure that it can't be tampered with.
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### Documents signed with other signature providers
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All parties will receive an email notification from the provider when document signing is complete. The email typically contains a link to the signed document or as an attachment. The document is usually accessible via the provider platform and remain there for a period of time permitted by the policy setup on the provider platform. Additionally, a copy of the signed document is automatically stored in SharePoint. The signed document is stored in a provider specific folder within the SharePoint document library of the original document (the original document is the PDF with which the request was initiated from). The signed document can be found using this folder path : **[Document library] > Apps\Signed documents\provider**. For example Contoso Documents Apps Signed documents Docusign. The retention policy of the saved document will inherit the retention policy set up by the SharePoint or tenant admin
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All parties will receive an email notification from the provider when document signing is complete. The email typically contains a link to the signed document or as an attachment. Additionally, a copy of the signed document is automatically stored in SharePoint. Once stored, the creator of the request receives an email from SharePoint eSignature with a link to the SharePoint location. The signed document is stored in a provider specific folder within the SharePoint document library of the original document (the original document is the PDF with which the request was initiated from). The signed document can be found using this folder path: **[Document library] > Apps\Signed documents\provider** (for example, Contoso Documents > Apps > Signed documents > Docusign. The retention policy of the saved document will inherit the retention policy set up by the SharePoint or tenant admin.
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> [!NOTE]
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> A copy of the signed document will not be saved if the request is declined or canceled. Any additional document uploaded via the third party platform (i.e. outside of sharePoint) while creating a request will also not be saved back to sharePoint. Only documents initiated from SharePoint are saved back to SharePoint.

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