Merge pull request #8007 from ErikjeMS/win365

moving item to include file

Author: v-stsavell

windows-365/enterprise/known-issues-enterprise.md

@@ -38,18 +38,6 @@ The following items are known issues for Windows 365 Enterprise.
 
 A [resize](resize-cloud-pc.md) of a Cloud PC eliminates all existing [restore](restore-overview.md) points for that Cloud PC. New restore points will be captured at the intervals defined in the user setting.
 
-## Outlook only downloads one month of mail<!--39845820-->
-
-Outlook only downloads one month of previous mail and this can't be changed in Outlook settings.
-
- **Troubleshooting steps**:
-
-1. Launch registry editor.
-2. Remove the **syncwindowsetting** regkey under the path \HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\office\16.0\outlook\cached mode.
-3. Add the **syncwindowsetting** regkey with the value 1 under the path HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Cached Mode.
-
-After completing these steps, the default will be one month. However, the download period can be changed in Outlook settings.
-
 ## Windows doesn’t scan for software updates until the first time a user signs in<!--38212344-->
 
 While a Windows PC (physical or Cloud PC) sits idle before the first user signs in, Windows Update doesn’t scan for or install monthly quality patches. This means that the PC might miss important security updates. Without the latest security updates, the device is exposed to security vulnerabilities.

windows-365/includes/known-issues.md

@@ -4,7 +4,7 @@ description: include file
 author: ErikjeMS  
 ms.service: cloudpc
 ms.topic: include
-ms.date: 03/04/2022
+ms.date: 07/14/2022
 ms.author: erikje
 ms.custom: include file
 ---
@@ -30,4 +30,16 @@ In a remote desktop session, when you click one position in a text file, the cur
 
 **Possible cause**: In high DPI mode, both the server and Cloud PC browser scale the cursor. This conflict results in an offset between the visible cursor position and the actual cursor focus.
 
-**Troubleshooting steps**: Turn off high DPI mode.
+**Troubleshooting steps**: Turn off high DPI mode.
+
+## Outlook only downloads one month of mail<!--39845820-->
+
+Outlook only downloads one month of previous mail and this can't be changed in Outlook settings.
+
+ **Troubleshooting steps**:
+
+1. Launch registry editor.
+2. Remove the **syncwindowsetting** regkey under the path \HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\office\16.0\outlook\cached mode.
+3. Add the **syncwindowsetting** regkey with the value 1 under the path HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Cached Mode.
+
+After completing these steps, the default will be one month. However, the download period can be changed in Outlook settings.