Updated get help with limition on Guest users who can't create support tickets

Author: Brenduns

memdocs/get-support.md

@@ -8,7 +8,7 @@ keywords:
 author: brenduns
 ms.author: brenduns
 manager: dougeby
-ms.date: 09/27/2021
+ms.date: 12/01/2021
 ms.topic: how-to
 ms.service: mem
 ms.subservice: fundamentals
@@ -35,7 +35,7 @@ Microsoft provides global technical, pre-sales, billing, and subscription suppor
 
 Support is available both online and by phone for paid and trial subscriptions. Online technical support is available in English and Japanese. Phone support and online billing support are available in additional languages.
 
-With administrative access to the admin center, you can use the **Help and Support** option to file an on-line support ticket for a supported service. To create and manage a support incident, your account must have an Azure Active Directory (Azure AD) role that includes the *action* **microsoft.office365.supportTickets**. For information about Azure AD roles and permissions that are required to create a support ticket, see [administrator roles in Azure Active Directory](/azure/active-directory/active-directory-assign-admin-roles-azure-portal).
+With administrative access to the admin center, you can use the **Help and Support** option to file an on-line support ticket for a supported service. To create and manage a support incident, your account must have an Azure Active Directory (Azure AD) role that includes the *action* **microsoft.office365.supportTickets**. Guest users are an exception. They can't file support tickets, even when granted the correct action. For information about Azure AD roles and permissions that are required to create a support ticket, see [administrator roles in Azure Active Directory](/azure/active-directory/active-directory-assign-admin-roles-azure-portal).
 
 > [!IMPORTANT]  
 > For technical support with third-party products that work with Intune (like Saaswedo, Cisco, or Lookout), contact the supplier of that product first. Before you open a request with Intune support, make sure you configured the other product correctly.