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windows-365/enterprise/troubleshoot-citrix-hdx-plus.md

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@@ -39,10 +39,10 @@ While troubleshooting errors, make sure that the following steps have all been s
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- The users license state is synchronized from Citrix to Microsoft Endpoint Manager, including the users Azure Active Direcotry (Azure AD) user ID.
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- The prerequisites have been met.
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- The Citrix connector is enabled and healthy in Microsoft Endpoint Manager.
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- The correct permissions have been set for the Citrix third-party apps in Azure AD. For more information on required permisisons, see [Requirements for using Citrix HDX Plus for Windows 365 Enterprise](requirements-citrix-md).
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- The correct permissions have been set for the Citrix third-party apps in Azure AD. For more information on required permisisons, see [Requirements for using Citrix HDX Plus for Windows 365 Enterprise](requirements-citrix.md).
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- The Azure AD user is added and discoverable in the Citrix console
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- The Citrix agent is downloaded on the Cloud PC.
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- The Cloud PC can access <citrix download URL>.
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- The Cloud PC can access Citrix download URL.
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- No security policy is blocking PowerShell or any app/agent installation as System.
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- The Citrix Virtual Delivery Agent is installed.
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- Check **Apps & Features** to see if the Citrix Virtual Apps and Desktops Virtual Delivery Agent is installed on the Cloud PC.

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