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windows-365/enterprise/report-remoting-connection.md

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author: ErikjeMS
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ms.author: erikje
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manager: dougeby
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ms.date: 08/30/2021
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ms.date: 08/08/2022
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ms.topic: overview
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ms.service: cloudpc
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ms.subservice:
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- Average = 100-200 milliseconds
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- Poor = more than 200 milliseconds
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**Sign in time (sec)** is the total time users take to connect to the Cloud PC. Times are given for the most recent sign in time (p95 (Last)) and the Median sign in time. The times for the ratings are:
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**Sign in time (sec)** is the time taken for traffic from users' devices to reach Cloud PC and return. This metric is an indicator of the quality of the connection and can be used to determine the user’s experience. Values displayed are for the median time of the most recent reading of the metric’s 95th percentile value (p95 (Last)). A rating is provided for these values based on the criteria below. The times for the ratings are:
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- Good = 0-30 seconds
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- Average = 30-60 seconds
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- Poor = more than 60 seconds
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**Insights and recommendations** suggests actions that you can take to improve your scores.
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**Insights and recommendations** provide information about the actions that you can take to improve scores for specific Cloud PCs that have poor or average ratings.
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![Screenshot of using the remoting connection tab](./media/report-remoting-connection/remoting-connection-tab.png)
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## Device performance tab
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You can review the **Round trip time** and **Sign in time** for each Cloud PC device in your organization.
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You can review a list of the **Round trip time** and **Sign in time** values for all the Cloud PC devices in your organization.
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![Screenshot of using the device performance tab](./media/report-remoting-connection/device-performance-tab.png)
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## Device history
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When you select on a particular device in one of the reports, you'll see specific information for that device.
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Select a device in one of the reports to see a daily aggregate bar chart for that device over the last 14 days. Days that have no values are excluded from the chart. Hover over individual days to see values at the bottom of the chart.
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> [!NOTE]
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> There may be days when users have signed in but the graph does not display a value. This is caused by the method the graph uses to calculate some edge cases than can result in incorrect data.
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![Screenshot of using the device history](./media/report-remoting-connection/device-history.png)
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