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@@ -170,7 +170,7 @@ If you have an active support case number, you can enter it here to jump to that
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When you're done viewing details for an incident, select the left arrow that appears at the top of the service request window just above the icons for the **How can we help?** pane icons. The back arrow returns the display to the list of support incidents you've opened.
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## Premier and Unified support optionss
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## Premier and Unified support options
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As a customer with a **Premier** or **Unified** support contract, you can specify a severity for your issue, and schedule a support callback for a specific time and day. These options are available when you open or submit a new issue and when you edit an active support case.
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