Merge pull request #7980 from ErikjeMS/win365

40412134 known issue

Author: PRMerger5

windows-365/enterprise/known-issues-enterprise.md

@@ -6,7 +6,7 @@ f1.keywords:
 ms.author: erikje
 author: ErikjeMS
 manager: dougeby
-ms.date: 06/13/2022
+ms.date: 07/12/2022
 audience: Admin
 ms.topic: troubleshooting
 ms.service: cloudpc
@@ -44,6 +44,15 @@ While a Windows PC (physical or Cloud PC) sits idle before the first user signs
 
  **Troubleshooting steps**: Make sure that a user signs in to new Cloud PCs as soon as possible.
 
+## Windows 10 to 11 in-place upgrade failure<!--40412134-->
+
+Upgrading an existing Cloud PC from Windows 10 to Windows 11 using the Settings app may fail.
+
+## Troubleshooting steps
+
+1. Edit the related provisioning policy to change the gallery image to Windows 11.
+2. Reprovision the Cloud PC.
+
 ## Windows 365 provisioning fails<!--38483005-->
 
 Windows 365 provisioning failures may occur because both: