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The **Collect diagnostics** remote action lets you collect and download Windows device logs without interrupting the user. Only non-user locations and file types are accessed.
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The **Collect diagnostics** remote action can also be configured to automatically collect and upload Windows devices logs upon an Autopilot failure on a device. When an Autopilot failure occurs, logs will be processed on the failed device and then automatically captured and uploaded to Intune.
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The diagnostic collection is stored for 28 days and then deleted. Each device can have up to 10 collections stored at one time.
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6. The data zip file is added to your download tray and you can save it to your computer.
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## Diagnostics collection on Autopilot failure
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For Autopilot diagnostics collection, no additional action is required. Autopilot diagnostics will be automatically captured when devices experience a failure as long as the Autopilot automatic capture diagnostic feature is enabled.
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## Data collected
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While there's no intent to collect personal data, diagnostics may include user identifiable information such as user or device name.
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If you've installed [KB5011543](https://support.microsoft.com/topic/march-22-2022-kb5011543-os-builds-19042-1620-19043-1620-and-19044-1620-preview-4fe2d1c0-720f-47fe-9523-75339bc107a1) on Windows 10 or [KB5011563](https://support.microsoft.com/topic/march-28-2022-kb5011563-os-build-22000-593-preview-40df54c9-b5a9-42e5-ae1c-9a33ff91ca91) on Windows 11, the format of the zip file will be simpler including:
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:::image type="content" source="./media/collect-diagnostics/disable-device-diagnostics.png" alt-text="Screenshot that shows the Device diagnostics pane with the highlighted control for device diagnostics set to Disabled.":::
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## Disable Autopilot automatic collection of diagnostics
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Autopilot automatic diagnostic capture is enabled by default. You can disable Autopilot automatic diagnostic capture by following these steps:
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