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memdocs/autopilot/known-issues.md

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title: Windows Autopilot known issues
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description: Inform yourself about known issues that may occur during Windows Autopilot deployment.
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keywords: mdm, setup, windows, windows 10, oobe, manage, deploy, autopilot, ztd, zero-touch, partner, msfb, intune
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ms.prod: w10
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ms.mktglfcycl: deploy
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ms.prod: windows-client
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ms.technology: itpro-deploy
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ms.localizationpriority: medium
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ms.sitesec: library
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ms.pagetype: deploy
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audience: itpro
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author: aczechowski
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ms.author: aaroncz
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ms.reviewer: jubaptis
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manager: dougeby
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ms.date: 05/18/2022
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ms.date: 09/21/2022
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ms.collection: M365-modern-desktop
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ms.topic: troubleshooting
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## Known issues
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### Autopilot deployment report shows failure status on a successful deployment
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### Autopilot deployment report shows "failure" status on a successful deployment
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The Autopilot deployment report (preview) will show a failed status for any device that experiences an initial deployment failure. Subsequent attempts of deploying using the try again or continue to desktop option, it will not update the deployment state in the report. If the user resets the device, it will show as a new deployment row in the report with the previous attempt remaining as failed.
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The Autopilot deployment report (preview) will show a failed status for any device that experiences an initial deployment failure. For subsequent deployment attempts, using the **Try again** or **Continue to desktop** options, it won't update the deployment state in the report. If the user resets the device, it will show as a new deployment row in the report with the previous attempt remaining as failed.
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### Autopilot deployment report not showing deployed device
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### Autopilot deployment report doesn't show deployed device
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Autopilot deployments that take longer than one hour may display an incomplete deployment status in the deployment report. If the device successfully enrolls but does not complete provisioning after more than one hour, the device status may not be updated in the report.
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Autopilot deployments that take longer than one hour may display an incomplete deployment status in the deployment report. If the device successfully enrolls but doesn't complete provisioning after more than one hour, the device status may not be updated in the report.
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### Autopilot profile not being applied when assigned
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When a device is registered in Autopilot and no profile is assigned, it will take the default Autopilot profile. This behavior is by design. It makes sure that all devices that you register with Autopilot go through the Autopilot experience. If you don't want the device to go through an Autopilot deployment, remove the Autopilot registration.
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### White screen during HAADJ deployment
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### White screen during hybrid Azure AD joined deployment
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There's a UI bug on Autopilot HAADJ deployments where the Enrollment Status page is displayed as a white screen. This issue is limited to the UI and shouldn't affect the deployment process. [Resolved]
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There's a UI bug on Autopilot hybrid Azure AD joined deployments where the Enrollment Status page is displayed as a white screen. This issue is limited to the UI and shouldn't affect the deployment process.
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This issue was resolved in September 2022.
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### Virtual machine failing at "Preparing your device for mobile management"
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