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add note re CMG RC
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memdocs/configmgr/core/get-started/2019/includes/1906/4575930.md

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ms.technology: configmgr-core
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ms.topic: include
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ms.date: 06/12/2019
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## Remote control anywhere using Cloud Management Gateway
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> [!IMPORTANT]
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> This feature was removed in Configuration Manager technical preview branch version 2112. For more information, see [A new remote assistance tool](../../../2021/technical-preview-2112.md#bkmk_cmgrc).
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An admin or helpdesk operator can now connect to a client via remote control over the Internet via cloud management gateway.
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### Prerequisites

memdocs/configmgr/core/get-started/2020/includes/2009/4575930.md

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This release continues to improve the functionality of remote control as first introduced in [technical preview version 1906](../../../2019/technical-preview-1906.md#remote-control-anywhere-using-cloud-management-gateway). You can now connect to any Configuration Manager client with an online status.
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This release continues to improve the functionality of remote control as first introduced in technical preview version 1906. You can now connect to any Configuration Manager client with an online status.
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The following prerequisites now apply:
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- If the client is internet-based, use a [cloud management gateway (CMG)](../../../../clients/manage/cmg/overview.md).
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> [!IMPORTANT]
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> This feature was removed in Configuration Manager technical preview branch version 2112. For more information, see [A new remote assistance tool](../../../2021/technical-preview-2112.md#bkmk_cmgrc).
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> [!NOTE]
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> Remote control now supports all available client authentication methods. For example, internet-based clients might authenticate using one of the following methods:
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>

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