Add Autopilot diagnostics troubleshooting 9

frankroj · frankroj · commit 9cdebf41ce53 · 2022-10-03T13:14:05.000-04:00
diff --git a/memdocs/autopilot/troubleshooting.md b/memdocs/autopilot/troubleshooting.md
@@ -53,9 +53,11 @@ When an Internet-connected Windows device boots up, it will attempt to connect t
 > [!NOTE]
 > At this stage, it's important that an Autopilot profile exists in the tenant so that a blank profile isn't cached locally on the device. If necessary, you can retrieve a new Autopilot profile by rebooting the device.
 >
-> If you need to reboot a computer during OOBE:
->- Press Shift-F10 to open a command prompt.
->- Enter **shutdown /r /t 0** to restart immediately, or **shutdown /s /t 0** to shut down immediately.
+> If you need to reboot a computer during OOBE to retrieve a new Autopilot profile:
+> 1. Press Shift-F10 to open a command prompt window.
+> 2. In the command prompt window, enter one of the following two options:
+>    1. Enter **shutdown.exe /r /t 0** to restart immediately.
+>    2. Enter **shutdown.exe /s /t 0** to shut down immediately.
 >
 > For more information, see [Windows Setup Command-Line Options](/windows-hardware/manufacture/desktop/windows-setup-command-line-options).
 

Original file line number	Diff line number	Diff line change
`@@ -53,9 +53,11 @@ When an Internet-connected Windows device boots up, it will attempt to connect t`
`53`	`53`	`> [!NOTE]`
`54`	`54`	`> At this stage, it's important that an Autopilot profile exists in the tenant so that a blank profile isn't cached locally on the device. If necessary, you can retrieve a new Autopilot profile by rebooting the device.`
`55`	`55`	`>`
`56`		`-> If you need to reboot a computer during OOBE:`
`57`		`->- Press Shift-F10 to open a command prompt.`
`58`		`->- Enter shutdown /r /t 0 to restart immediately, or shutdown /s /t 0 to shut down immediately.`
	`56`	`+> If you need to reboot a computer during OOBE to retrieve a new Autopilot profile:`
	`57`	`+> 1. Press Shift-F10 to open a command prompt window.`
	`58`	`+> 2. In the command prompt window, enter one of the following two options:`
	`59`	`+> 1. Enter shutdown.exe /r /t 0 to restart immediately.`
	`60`	`+> 2. Enter shutdown.exe /s /t 0 to shut down immediately.`
`59`	`61`	`>`
`60`	`62`	`> For more information, see [Windows Setup Command-Line Options](/windows-hardware/manufacture/desktop/windows-setup-command-line-options).`
`61`	`63`