Skip to content

Commit 7ac4e9c

Browse files
committed
Intune-OOB-Remote help version 4.1.0.12 release
1 parent defd2b2 commit 7ac4e9c

2 files changed

Lines changed: 32 additions & 3 deletions

File tree

memdocs/intune/fundamentals/whats-new.md

Lines changed: 11 additions & 1 deletion
Original file line numberDiff line numberDiff line change
@@ -7,7 +7,7 @@ keywords:
77
author: Erikre
88
ms.author: erikre
99
manager: dougeby
10-
ms.date: 07/15/2022
10+
ms.date: 07/26/2022
1111
ms.topic: conceptual
1212
ms.service: microsoft-intune
1313
ms.subservice: fundamentals
@@ -60,6 +60,16 @@ You can use RSS to be notified when this page is updated. For more information,
6060
### Scripts
6161
-->
6262

63+
## Week of July 25, 2022
64+
65+
### Device management
66+
67+
#### Remote help Version: 4.1.0.12 release<!-- 14999203 -->
68+
69+
With Remote help 4.1.0.12 various fixes were introduced to address the 'Try again later' message that appears when not authenticated. The fixes also include an improved auto-update capability.
70+
71+
For more information, see [Use remote help with Intune and Microsoft Endpoint Manager](../remote-actions/remote-help.md)
72+
6373
## Week of July 18, 2022
6474

6575
### Device management

memdocs/intune/remote-actions/remote-help.md

Lines changed: 21 additions & 2 deletions
Original file line numberDiff line numberDiff line change
@@ -7,7 +7,7 @@ keywords:
77
author: Smritib17
88
ms.author: smbhardwaj
99
manager: dougeby
10-
ms.date: 04/05/2022
10+
ms.date: 07/26/2022
1111
ms.topic: how-to
1212
ms.service: microsoft-intune
1313
ms.subservice: remote-actions
@@ -138,7 +138,7 @@ For users that opted out of automatic updates, when an update to remote help is
138138

139139
Download the latest version of remote help direct from Microsoft at [aka.ms/downloadremotehelp](https://aka.ms/downloadremotehelp).
140140

141-
The most recent version of remote help is **4.0.1.7**
141+
The most recent version of remote help is **4.0.1.12**
142142

143143
### Deploy remote help as a Win32 app
144144

@@ -347,6 +347,25 @@ Remote help is supported in the following languages:
347347
- When setting a conditional access policy for apps **Office 365** and **Office 365 SharePoint Online** with the grant set to **Require device to be marked as compliant**, if a user's device is either unenrolled or non-compliant, then the remote help session won’t be established.
348348
If a conditional access policy is configured as described above and if the devices participating in the remote assistance session are unenrolled or non-compliant, the tenant will not be able to use remote help.
349349

350+
## What's New for Remote help
351+
352+
Updates for Remote help are released periodically. When we update Remote help, you can read about the changes here.
353+
354+
### April 5, 2022
355+
356+
Version 4.0.0.0 - GA release
357+
358+
### May 11, 2022
359+
360+
Version 4.0.1.7 - Webview 2 release
361+
362+
### July 26, 2022
363+
364+
Version: 4.1.0.12 - Changes in this release:
365+
366+
Various fixes were introduced to address the 'Try again later' message that appears when not authenticated. The fixes also include an improved auto-update capability.
367+
368+
350369
## Next steps
351370

352371
[Get support in Microsoft Endpoint Manager admin center](../../get-support.md)

0 commit comments

Comments
 (0)