Merge pull request #7210 from Smritib17/12953253-embargo-remote-help

adding content for Premium add-ons

Author: Brenduns

memdocs/intune/fundamentals/media/premium-add-ons/confirm-order.png

@@ -0,0 +1,94 @@
+---
+# required metadata
+
+title: Premium add-ons for Microsoft Intune
+titleSuffix: Microsoft Intune
+description: When you purchase licenses for Premium add-ons for Microsoft Intune, you expand the capabilities for device management with Microsoft Endpoint Manager.  
+keywords:
+author: smbhardwaj 
+ms.author: smbhardwaj
+manager: dougeby
+ms.date: 04/05/2022
+ms.topic: conceptual
+ms.service: microsoft-intune
+ms.subservice: fundamentals
+ms.localizationpriority: high
+
+# optional metadata
+
+#ROBOTS:
+#audience:
+
+ms.reviewer: aanavath
+ms.suite: ems
+search.appverid: MET150
+#ms.tgt_pltfrm:
+ms.custom: intune-azure
+ms.collection: 
+  - M365-identity-device-management 
+  - highpri
+---
+
+# Use Premium add-ons capabilities with Intune
+
+Microsoft Endpoint Manager now offers Premium add-ons. You can find premium add-ons in Intune under **Tenant administration** > **Premium add-ons**. The **Summary** blade shows all premium add-ons that have been released, a short description, and the status of the add-on. You can view the status of each add-on as either **Active** or **Available for trial or purchase**. 
+
+Licenses for the Premium add-ons can be added for an additional cost to the licensing options that include Microsoft Endpoint Manager or Intune.
+
+Global and Billing administrators can use the **Premium add-ons** page from the [Microsoft 365 admin center](https://admin.microsoft.com) to start a free trial or purchase licenses for each Premium add-on. 
+
+> [!NOTE]
+Premium add-ons are currently not supported in Sovereign clouds.
+
+## What add-ons capabilities are available 
+
+The following Premium add-ons are available: 
+
+- [Remote help](..\remote-actions\remote-help.md)
+
+## What happens when you try/buy the Premium add-ons capability 
+
+Global and Billing administrators can choose to start free trials or purchase licenses for Premium add-ons through the [Microsoft 365 admin center](https://admin.microsoft.com).  
+ 
+Starting a free trial gives you a 90-day period to use the Premium add-on capability without any charge. Trials can be up to 250 users per tenant. At the end of the trial period, there's a 30-day grace period. After this point, you'll be unable to use the Premium add-on capability in Endpoint Manager for users within your tenant unless you've purchased the appropriate licenses. There's a one-time limit to start a trial for each tenant.  
+ 
+Purchasing licenses lets you use the Premium add-on capability in your tenant for the duration in which the licenses are active on your tenant based on the option selected during the Billing process. 
+
+## How to try or buy the premium add-ons capability 
+
+Premium add-on capabilities are disabled in [Microsoft Endpoint Manager admin center](https://go.microsoft.com/fwlink/?linkid=2109431) unless you are in the free trial period or have purchased licenses. Global and Billing administrators can choose to start a free trial or purchase licenses for Premium add-ons through the [Microsoft 365 admin center](https://admin.microsoft.com). 
+
+Administrators who aren't Global or Billing administrators can still see the status of their tenant's Premium add-ons trial or active licenses in the centralized Premium add-on page in Endpoint Manager (but can't start a free trial or purchase licenses).  
+
+### How to start a trial through the Microsoft 365 admin center 
+
+1. Navigate to **Tenant administration** > **Premium add-ons** as a Global or Billing administrator.
+2. Find the Premium add-on to start a trial. For add-ons that say **Available for trial or purchase** in their status, you don't have a free trial started or any licenses purchased for those add-ons.
+3. Click **View details** and see the details. :::image type="content" source="./media/premium-add-ons/remote-help-details.png" alt-text="Remote help details.":::
+4. Click the **To try or buy, go to Purchase services** link to navigate to the Microsoft 365 Admin Center. A new tab opens on the **Product details** page for the relevant Premium add-on. :::image type="content" source="./media/premium-add-ons/remote-help-product-details.png" alt-text="Remote help product details."::: 
+5. In the Microsoft 365 Admin Center, follow the prompts to **Start free trial** and confirm your order. :::image type="content" source="./media/premium-add-ons/confirm-order.png" alt-text="Confirm order."::: 
+6. Navigate to **Tenant administration** > **Premium add-ons** and see that the Premium add-on capability you added is now **Active**.
+
+### How to purchase premium add-ons
+
+Licenses for Premium add-ons can be purchased just as you would purchase Intune licenses through the following ways:
+   
+- web direct purchase in the Microsoft 365 Admin Center
+- Microsoft Volume License Servicing Center (VLSC) 
+- existing relationships with Microsoft partners/resellers
+ 
+After you buy licenses via any source, the licenses are available in your Tenant and the status of the Premium add-ons capability will update accordingly. 
+
+## How to assign licenses 
+
+For information on how to assign licenses in Microsoft Endpoint Manager admin center, see [Assign Microsoft Intune licenses](licenses-assign.md)
+
+## Monitor license use 
+
+Each of the Premium add-ons might have their own requirements for how many licenses need to be purchased.
+
+- [Remote help](..\remote-actions\remote-help.md)
+
+## Next steps
+
+Learn about [Remote help](..\remote-actions\remote-help.md). 

memdocs/intune/fundamentals/media/premium-add-ons/remote-help-details.png

@@ -214,6 +214,8 @@ items:
       href: filters-reports-troubleshoot.md
   - name: Use policy sets
     href: ../fundamentals/policy-sets.md
+  - name: Premium add-ons
+    href: premium-add-ons.md
   - name: Developer guidance
     href: ../developer/index.yml
   - name: Get help and support