upgrade to win11 cpc

Author: ErikjeMS

windows-365/business/remotely-manage-business-cloud-pcs.md

@@ -76,6 +76,8 @@ The following remote actions are supported on winodws365.microsoft.com and the M
 - Removes all apps and locally stored files.
 - Removes changes made to settings.
 
+For Windows 365 Business users, it’s not possible to upgrade their Windows 10 Cloud PC to Windows 11 and retain their data and settings. Instead, to upgrade them to a Windows 11 Cloud PC, you must use the **Reset** remote action and choose Windows 11. This is a destructive action that removes all the users data and settings from their Cloud PC.
+
 **Restart**: Restart a user’s Cloud PC on their behalf.
 
 ## Grant remote action permissions to another user