Merge pull request #6710 from ChristianMontoya/patch-5

Adding "Troubleshooting connection to AADJ machines"

Author: PRMerger8

windows-365/enterprise/connection-errors.md

@@ -32,6 +32,15 @@ ms.collection: M365-identity-device-management
 
 The following errors can occur when connecting to a Cloud PC.
 
+## Errors when connecting to an Azure AD join Cloud PC
+
+**Potential cause**: Possible causes for connection errors include:
+
+- Windows sign-in works directly against Azure AD, potentially triggering Azure AD authentication controls.
+- Sign-in attempts from the Windows desktop client to a Cloud PC use a different protocol, called PKU2U.
+
+**Possible solution**: Follow the guidance to [troubleshoot connections to Azure AD joined VMs](/azure/virtual-desktop/troubleshoot-azure-ad-connections?context=/windows-365/context/pr-context).
+
 ## Specific connection errors
 
 ### We couldn't connect because there are currently no available resources