Merge pull request #7951 from MicrosoftDocs/main

merge main to live, Thursday 10:30

Author: jborsecnik

memdocs/analytics/media/8816759-overview-page.png

@@ -2,7 +2,7 @@
 title: Scores, baselines, and insights in Endpoint Analytics
 titleSuffix: Microsoft Endpoint Manager
 description: Learn about scores, baselines, and insights in Endpoint Analytics
-ms.date: 03/31/2022
+ms.date: 07/07/2022
 ms.prod: configuration-manager
 ms.technology: configmgr-analytics
 ms.topic: conceptual
@@ -47,11 +47,7 @@ Baseline scores are shown on charts as triangle markers. There's a built-in base
 
 ## <a name="bkmk_per-device"></a> Per device scores
 <!--IN8462182-->
-To help you identify devices that could be impacting user experience, Endpoint analytics shows some scores per device. Reviewing scores per device may help you find and resolve end-user impacting issues before a call is made to the help desk.From the **Endpoint analytics** main page, select the **Device scores** tab to display individual device scores. Sorting by scores can assist you in finding devices that might need attention. The following scores are displayed per device:
-
-- [Endpoint analytics score](enroll-intune.md#bkmk_view)
-- [Startup performance score](startup-performance.md#bkmk_score)
-- [Application reliability score](app-reliability.md#app-reliability-score)
+To help you identify devices that could be impacting user experience, Endpoint analytics shows some scores per device. Reviewing scores per device may help you find and resolve end-user impacting issues before a call is made to the help desk. From the **Endpoint analytics** main page, select the **Device scores** tab to display individual device scores. Sorting by scores can assist you in finding devices that might need attention.
 
 :::image type="content" source="media/8816759-per-device-scores-chart.png" alt-text="Screenshot of Endpoint analytics device scores chart from the overview page." lightbox="media/8816759-per-device-scores-chart.png":::
 
@@ -65,10 +61,17 @@ You can also access per device scores on a device's **User experience** page. Fr
 
 ### <a name="bkmk_drill-in"></a> Device level drill-in from reports
 
-When reviewing your organization's **Startup performance** or **Application reliability** reports, you can display individual device scores. To drill-in to  information for a specific device, select the **Device performance** tab, then choose a device.
+When reviewing your organization's reports, you can display individual device scores. To drill-in to  information for a specific device, select the **Device performance** tab, then choose a device.
 
 :::image type="content" source="media/8816759-per-device-startup-score.png" alt-text="Screenshot of Endpoint analytics startup performance page for a single device." lightbox="media/8816759-per-device-startup-score.png":::
 
+> [!Note]
+> You may notice small differences in values when reviewing detailed reporting when compared to overall less granular scores for devices and models.
+
+## <a name="bkmk_model"></a> Per model scores
+<!--IN14439211-->
+Endpoint analytics shows scores per device model. These scores help admins contextualize the user experience across device models in the environment. Reviewing model scores may help you project and prioritize your next hardware refresh cycle. It can also help you discover devices that no longer meet your organization's current hardware specifications. From the **Endpoint analytics** main page, select the **Model scores** tab to display scores per device model. Scores per device model are available in all Endpoint analytics reports.
+
 ## Filter reports
 <!--7207888-->
 Use the **Add filter** option on tables to display items that match your criteria. You can add more filters to drill further into your data. Using filters enables you to discover trends in your environment or spot potential issues. For instance, in the **Device performance** tab of the **Startup performance** report, you might use a filter to identify devices with a high **Time to responsive desktop**. After reviewing your filtered data, you add another filter to include devices with a high **Group Policy sign-in time**. With the additional filter, you can gauge the impact Group Policy has on the user experience for devices that take a long time to get to a responsive desktop.

memdocs/analytics/media/8816759-per-device-scores-chart.png

@@ -22,7 +22,10 @@ The ability for employees to work from anywhere productively is essential in tod
 
 ## <a name="bkmk_score"></a> Work from anywhere score
 
-The **Work from anywhere score** is a number between 0 and 100. The score represents a weighted average of the percent of devices that have deployed the various insights for helping your end users be productive from anywhere. The score is computed for all Intune and Configuration Manager devices that have opted into [Endpoint analytics](overview.md).
+The **Work from anywhere score** is a number between 0 and 100. The score represents a weighted average of the percent of devices that have deployed the various insights for helping your end users be productive from anywhere. The score is computed for all active Intune and Configuration Manager devices that have opted into [Endpoint analytics](overview.md).
+
+> [!Note]
+> A device is considered active and will appear in the **Work from anywhere** report if it has uploaded at least one Endpoint analytics event, such as a boot, sign-in, or application crash event, in the past 29 days.
 
 The following metrics are weighted and used to compute the **Work from anywhere score**:
 

memdocs/analytics/media/8816759-per-device-scores.png

@@ -7,7 +7,7 @@ keywords:
 author: Erikre
 ms.author: erikre
 manager: dougeby
-ms.date: 06/29/2022
+ms.date: 07/07/2022
 ms.topic: conceptual
 ms.service: microsoft-intune
 ms.subservice: fundamentals
@@ -62,6 +62,12 @@ You can use RSS to be notified when this page is updated. For more information,
 
 ## Week of July 4, 2022
 
+### Device management
+
+#### Endpoint analytics scores per device model <!-- 14439211 -->
+
+Endpoint analytics now displays [scores by device model](../../analytics/scores.md#bkmk_model). These scores help admins contextualize the user experience across device models in the environment. Scores per model and per device are available in all Endpoint analytics reports, including the [Work from anywhere](../../analytics/work-from-anywhere.md) report.
+
 ### Monitor and troubleshoot
 
 #### Use Collect diagnostics to collect details about Windows expedited updates<!--  14337387 -->

memdocs/analytics/media/user-experience-page.png

@@ -7,7 +7,7 @@ keywords:
 author: brenduns
 ms.author: brenduns
 manager: dougeby
-ms.date: 05/02/2022
+ms.date: 07/06/2022
 ms.topic: how-to
 ms.service: microsoft-intune
 ms.subservice: protect
@@ -70,7 +70,7 @@ When you enable this action:
    > 
    > In government clouds, notification emails are sent from: [email protected]
    > 
-   > Ensure you do not have any mailbox policies that would prevent delivery of emails from these addresses, otherwise end users may not recieve the email notification. 
+   > Ensure you do not have any mailbox policies that would prevent delivery of emails from these addresses, otherwise end users may not receive the email notification. 
 
 - **Remotely lock the noncompliant device**: Use this action to issue a remote lock of a device. The user is then prompted for a PIN or password to unlock the device. More on the [Remote Lock](../remote-actions/device-remote-lock.md) feature.