Merge pull request #6491 from mestew/2111-smile-11104811

2111-smile-11104811

Author: denrea

memdocs/configmgr/core/understand/media/1806-feedback-form.png

@@ -28,22 +28,22 @@ From the Configuration Manager console, you can share feedback directly to the M
 
 There's also an option to **Contact support** (**ALT** + **SHIFT** + **0**), which opens the [Microsoft support for business portal](https://aka.ms/cmcbsupport).
 
-<!--3180826-->
-Starting in version 2010, there's a new wizard to send feedback with a redesigned workflow. It includes the following changes:
-
-- It requires a description of the feedback
+When using the feedback wizard from the console, the following items are displayed where needed<!--3180826-->:
+- A description of the feedback is required
 - Select from a list of issue categories for the console workspace
 - It includes tips for how to write useful feedback
 - You can attach additional files
 - A summary page displays your feedback ID, and includes any error messages with suggestions to resolve them.
 
 > [!NOTE]
-> This new wizard is only in the Configuration Manager console. [Support Center](../support/support-center.md) has a similar feedback experience, which doesn't change.
+> This wizard is in the Configuration Manager console. [Support Center](#feedback-for-support-center) has a similar feedback experience.
 
 <!--4262917-->
-Starting in version 2107, error messages include a link to **Report error to Microsoft**. This action opens the standard [send a frown](#send-a-frown) window to provide feedback. It automatically includes details about the user interface and the error to better help Microsoft engineers diagnose the error. Aside from making it easier to send a frown, it also lets you include the full context of the error message when you share a screenshot.
+Starting in version 2107, error messages include a link to **Report error to Microsoft**. This action opens the standard [send a frown](#send-a-frown) window to provide feedback. It automatically includes details about the user interface and the error to better help Microsoft engineers diagnose the error. Aside from making it easier to send a frown, it also includes the full context of the error message when you share a screenshot.
+
+Starting in Configuration Manager 2111, when you **Report error to Microsoft** the error information included with the feedback can't be altered or removed. <!--10883931-->
 
-Starting in Configuration Manager 2111, wizards and some property pages include an icon to provide feedback allowing you to quickly send feedback right from your current activity. <!--2711343-->
+Starting in Configuration Manager 2111, wizards and some property pages include an icon to provide feedback allowing you to quickly send feedback right from your current activity.<!--2711343--> 
 
 ## Prerequisites
 
@@ -71,7 +71,7 @@ To send feedback on something that you like about Configuration Manager:
 
 1. When the progress is complete, select **Details** to see the transaction ID or any errors that occurred.
 
-    :::image type="content" source="media/provide feedback-complete.png" alt-text="Screenshot of Provide feedback wizard completion page." lightbox="media/provide feedback-complete.png":::
+     :::image type="content" source="media/provide feedback-complete.png" alt-text="Screenshot of Provide feedback wizard completion page." lightbox="media/provide feedback-complete.png":::
 
 ## Send a frown
 
@@ -129,23 +129,6 @@ When you **Send a suggestion**, it opens the [Feedback for Configuration Manager
 
 For more information, including the different status values, see [How Microsoft uses feedback](/microsoft-365/admin/misc/feedback-provide-microsoft#how-microsoft-uses-feedback).
 
-## Share feedback in version 2006 and earlier
-
-<!--1357542-->
-
-1. In the upper right corner of the console, select the smiley face.
-
-1. In the drop-down menu, select **Send a smile** or **Send a frown**.
-
-1. Use the text box to explain what you liked or what you didn't like.
-
-1. Choose if you would like to share your e-mail address and a screenshot.
-
-1. Select **Submit Feedback**.
-  If you don't have internet connectivity, select **Save** at the bottom. For more information, see [Send feedback that you saved for later submission](#send-feedback-that-you-saved-for-later-submission).
-
-:::image type="content" source="media/1806-feedback-form.png" alt-text="Submit feedback form in Configuration Manager 2006 and earlier." lightbox="media/1806-feedback-form.png":::
-
 ## Status messages
 <!--5891852-->
 When you **Send a smile** or **Send a frown**, it creates a status message when you submit the feedback. This message provides a record of:
@@ -159,11 +142,7 @@ When you **Send a smile** or **Send a frown**, it creates a status message when
 
 :::image type="content" source="media/5891852-send-smile-status-message.png" alt-text="Status message for successfully submitting feedback.":::
 
-View status messages in the **Monitoring** workspace, under **System Status** in the **Status Message Queries** node. Start with the **All Status Messages** query and select your time frame. When the messages load, select **Filter messages**, and filter for message ID 53900 or 53901.
-
-Starting in version 2010, use the built-in status message query, **Feedback sent to Microsoft**.<!-- 6488450 --> This query makes it easier to find these feedback status messages.
-
-If you [create feedback that you save for later submission](#send-feedback-that-you-saved-for-later-submission), the site doesn't create a status message.
+You can use the built-in status message query, **Feedback sent to Microsoft** to easily display these status messages.<!-- 6488450 --> You can also display status messages in the **Monitoring** workspace, under **System Status** in the **Status Message Queries** node. Start with the **All Status Messages** query and select your time frame. When the messages load, select **Filter messages**, and filter for message ID 53900 or 53901. If you [create feedback that you save for later submission](#send-feedback-that-you-saved-for-later-submission), the site doesn't create a status message.
 
 ## Information sent with feedback
 
@@ -227,6 +206,24 @@ When you send feedback, it shows a confirmation message. This message includes a
 
   :::image type="content" source="media/1902-offline-feedback-id-example.png" alt-text="Feedback confirmation from UploadOfflineFeedback.exe in Configuration Manager.":::
 
+## Feedback for Support Center
+
+If you have feedback on [Support Center](../support/support-center.md), use the following instructions:
+
+1. In the upper right corner of the application, select the smiley face. <!--1357542 feedback in version 2006 and earlier-->
+
+1. In the drop-down menu, select **Send a smile** or **Send a frown**.
+   - If you select **Send a suggestion**, you will be taken to the feedback portal. For more information, see [Send a suggestion](#send-a-suggestion).
+
+1. Use the text box to explain what you liked or what you didn't like.
+
+1. Choose if you would like to share your e-mail address and a screenshot.
+
+1. Select **Submit Feedback**.
+
+
+:::image type="content" source="media/feedback-support-center.png" alt-text="Screenshot of the feedback form in Support Center." lightbox="media/feedback-support-center.png":::
+
 ## Feedback for PowerShell
 
 If you have feedback on the [Configuration Manager PowerShell cmdlets](/powershell/module/configurationmanager), use the same options in the Configuration Manager console to send feedback.