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Merge pull request #7128 from JuanitaBaptiste/patch-17
Update known-issues.md
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memdocs/autopilot/known-issues.md

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ms.author: aaroncz
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ms.reviewer: jubaptis
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manager: dougeby
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ms.date: 12/08/2021
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ms.date: 03/28/2022
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ms.collection: M365-modern-desktop
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ms.topic: troubleshooting
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## Known issues
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### `DefaultuserX` profile not deleted
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When using the [EnableWebSignIn CSP](/windows/client-management/mdm/policy-csp-authentication#authentication-enablewebsignin), the `defaultuserX` profile may not be deleted. This CSP isn't currently supported. It's in private preview mode only and not recommended for production purposes at this time.
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### Autopilot reset ran into trouble. Could not find the recovery environment
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When attempting an Autopilot reset, an administrator sees the following message: _Autopilot reset ran into trouble. Could not find the recovery environment_. If there isn't an issue with the recovery environment, enter administrator credentials to continue with the reset process.
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### Device-based Conditional Access policies
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1. The Intune Enrollment app must be excluded from any Conditional Access policy requiring **Terms of Use** because it isn’t supported. See [Per-device terms of use](/azure/active-directory/conditional-access/terms-of-use#per-device-terms-of-use).

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