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Copy file name to clipboardExpand all lines: windows-365/enterprise/health-checks-connectivity.md
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author: ErikjeMS
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ms.author: erikje
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manager: dougeby
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ms.date: 08/31/2022
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ms.date: 09/13/2022
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ms.topic: how-to
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ms.service: cloudpc
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ms.subservice:
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-**UrlsAccesible**: This Cloud PC is blocking traffic to [these URLs](requirements.md).
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-**VM Power Status Check**: This Cloud PC is powered off and an issue is preventing it from turning back on.
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<!--
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Possible different view of this data:
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| Check | Failure description | Troubleshooting |
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| --- | --- | --- |
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| Azure Resource Availability Check | Azure resources are not up and running. | If this persists, contact Microsoft support. |
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| DomainJoin | This Cloud PC isn't joined to a domain. | Try reprovisioning the Cloud PC or join it to a domain. |
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| DomainReachable | This Cloud PC can't connect to the domain. | Check for an issue with your virtual network configuration by reviewing your [Azure network connection checks](troubleshoot-azure-network-connection.md). |
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| DomainTrust | The domain doesn't trust this Cloud PC. | Make sure that the local device password matches the device password in the domain. |
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| SxSStackListener | The side-by-side stack installed on the Cloud PC is malfunctioning or blocked. | Run the troubleshooting tool to fix this issue. |
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| Unknown | This Cloud PC might not be running or the network isn't connected to the public Internet. | Run the troubleshooting tool to get more information. |
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| UrlsAccesible | This Cloud PC is blocking traffic to [these URLs](requirements.md). | Unblock the URLs this Cloud PC uses to connect to Windows 365. |
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| VM Power Status Check | This Cloud PC is powered off and an issue is preventing it from turning back on. | If this persists, contact Microsoft support. |
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If any of these issues persist, contact Microsoft support.
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Connectivity errors can occur even when all connectivity health checks have successfully passed.
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## User connectivity history report
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The user connectivity history report shows when a user started a connection and when the connection finished. There are different ways a connection can start/finish and these are logged as activities in the report.
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