Merge pull request #8193 from MicrosoftDocs/Smritib17-patch-1

Update custom-notifications.md

Author: Smritib17

memdocs/intune/remote-actions/custom-notifications.md

@@ -80,7 +80,7 @@ If you have the Company Portal app open on an Android device, the notification r
 
 - Intune sends messages to the users' Company Portal app or the Microsoft Intune app, which then creates the push notification. Users don't need to be signed into the app for the notification to be pushed on the device, but the device must have been enrolled by the targeted user.
 - Intune, the Company Portal app, and the Microsoft Intune app, can't guarantee delivery of a custom notification. Custom notifications might show up after several hours of delay, if at all, so they shouldn't be used for urgent messages.
-- Custom notification messages from Intune appear on devices as standard push notifications. If the Company Portal app is open on an iOS/iPadOS device when it receives the notification, the notification displays in the app instead of as a system push notification.  
+- Custom notification messages from Intune appear on devices as standard push notifications. If the Company Portal app is open on an iOS/iPadOS device when it receives the notification, the notification displays in the app instead of as a system push notification. The user will need to go to the Notifications tab and pull-to-refresh to see the notification.  
 - Custom notifications can be visible on lock screens on both iOS/iPadOS and Android devices depending on device settings.  
 - On Android devices, other apps might have access to the data in your custom notifications. Don't use them for sensitive communications.  
 - Users of a device that was recently unenrolled, or users that were removed from a group, might still receive a custom notification that is later sent to that group.  Likewise, if you add a user to a group after a custom notification was sent to the group, it's possible for the newly added use to receive that previously sent notification message.  
@@ -127,7 +127,7 @@ Intune processes the message immediately. The only confirmation that the message
 
 On a device, users see custom notification messages that are sent by Intune as a standard push notification from the Company Portal app or the Microsoft Intune app. These notifications are similar to the push notifications users receive from other apps on the device.  
 
-On iOS/iPadOS devices, if the Company Portal app is open when the notification is received, the notification displays in the app instead of being a push notification.  
+On iOS/iPadOS devices, if the Company Portal app is open when the notification is received, the notification displays in the app instead of being a push notification. The user will need to go to the Notifications tab and pull-to-refresh to see the notification.  
 
 The notification remains until the user dismisses it.