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title Remote Device Action: Remove User
description Learn how to remove a user from a Shared iPad with Microsoft Intune.
ms.date 10/27/2025
ms.topic how-to

Remote device action: remove user

The remove user remote device action in Microsoft Intune deletes a selected user's cached session from a Shared iPad. This helps free up storage, support privacy, and prepare the iPad for other users. The removed user can sign in again if needed.

Prerequisites

:::row::: :::column span="1"::: [!INCLUDE platform]

:::column-end::: :::column span="3":::

This remote action is supported on the following platform:

  • iPadOS (Shared iPad mode only)

:::column-end::: :::row-end:::

:::row::: :::column span="1":::

[!INCLUDE rbac] :::column-end::: :::column span="3":::

To run this remote action, use an account with at least one of the following roles:

  • Help Desk Operator
  • Custom role that includes:
    • The permission Remote tasks/Manage shared device users
    • Permissions that provide visibility into and access to managed devices in Intune (for example, Organization/Read, Managed devices/Read) :::column-end::: :::row-end:::

How to remove a user from the Intune admin center

  1. In the Microsoft Intune admin center, select Devices > All devices.
  2. From the devices list, select a Shared iPadOS device.
  3. Select Users.
  4. In the list, right-click the user that you want to remove, and then select Remove user.

Reference links