| title | Remote Device Action: Autopilot Reset |
|---|---|
| description | Learn how to use Autopilot reset with Microsoft Intune. |
| ms.date | 10/27/2025 |
| ms.topic | how-to |
Use the Autopilot Reset remote action in Intune to prepare a Windows device for reuse while maintaining its Microsoft Entra ID and Intune enrollment. Autopilot Reset removes user data, settings, and apps, and reapplies the original device configuration.
The reset preserves key settings, including Wi-Fi profiles and credentials, allowing the device to reconnect automatically after the reset. Region, language, and keyboard settings are also retained.
Autopilot Reset is designed for scenarios where a device needs to be repurposed or reassigned. It returns the device to a fully configured, IT-approved state without requiring a full reimage.
For more information, see Windows Autopilot Reset.
:::row::: :::column span="1"::: [!INCLUDE platform]
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This remote action supports the following platforms:
- Windows
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[!INCLUDE rbac]
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To run this remote action, use an account with at least one of the following roles:
- Help Desk Operator
- School Administrator
- Custom role that includes:
- The permission Remote tasks/Wipe
- Permissions that provide visibility into and access to managed devices in Intune (for example, Organization/Read, Managed devices/Read)
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- In the Microsoft Intune admin center, select Devices > All devices.
- From the devices list, select a device.
- At the top of the device overview pane, find the row of remote action icons. Select Autopilot reset.
- To confirm, select Yes.
- Configuration service provider (CSP) used to initiate the remote action: RemoteWipe CSP
- Microsoft Graph API: wipe action