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Merge pull request #53790 from Rob-Barefoot/patch-fix
Updated terminology, ms.author updates, and ms.date update.
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learn-pr/wwl-azure/troubleshoot-active-directory/1-introduction.yml

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description: "Introduction"
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ms.date: 05/29/2025
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ms.author: robbarefoot
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learn-pr/wwl-azure/troubleshoot-active-directory/2-recover-objects-from-active-directory-recycle-bin.yml

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description: "Recover objects from the AD recycle bin"
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ms.date: 05/29/2025
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learn-pr/wwl-azure/troubleshoot-active-directory/3-recover-active-directory-domain-services-database.yml

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description: "Recover the AD DS database"
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learn-pr/wwl-azure/troubleshoot-active-directory/4-recover-sysvol.yml

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description: "Recover SYSVOL"
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learn-pr/wwl-azure/troubleshoot-active-directory/5-troubleshoot-active-directory-domain-services-replication.yml

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description: "Troubleshoot AD DS replication"
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learn-pr/wwl-azure/troubleshoot-active-directory/6-troubleshoot-hybrid-authentication-issues.yml

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description: "Troubleshoot hybrid authentication issues"
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learn-pr/wwl-azure/troubleshoot-active-directory/7-knowledge-check.yml

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description: "Module assessment"
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- content: "Infrastructure master."
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isCorrect: false
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explanation: "Incorrect. This role handles group references between domains."
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- content: "An administrator has established synchronization between their AD DS and Azure AD environments. Users whose accounts are synced appear able to sign in, but none seem to be able to access cloud resources. What's the likely problem?"
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- content: "An administrator has established synchronization between their AD DS and Microsoft Entra ID environments. Users whose accounts are synced appear able to sign in, but none seem to be able to access cloud resources. What's the likely problem?"
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choices:
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- content: "The users don't have licenses assigned for cloud apps. The administrator must select the option to sync licenses across."
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isCorrect: false
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explanation: "Incorrect. Azure AD Connect doesn't sync licenses."
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explanation: "Incorrect. Microsoft Entra Connect Sync doesn't sync licenses."
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- content: "The users don't have licenses assigned for cloud apps. These users cannot be synced."
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isCorrect: false
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explanation: "Incorrect. Users can be synced, but Azure AD Connect doesn't sync licenses."
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- content: "The users don't have licenses assigned for cloud apps. Azure AD Connect doesn't sync licenses, and the administrator must manage these licenses manually."
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explanation: "Incorrect. Users can be synced, but Microsoft Entra Connect Sync doesn't sync licenses."
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- content: "The users don't have licenses assigned for cloud apps. Microsoft Entra Connect Sync doesn't sync licenses, and the administrator must manage these licenses manually."
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isCorrect: true
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explanation: "Correct. Each user must have a license assigned for cloud apps they want to access."

learn-pr/wwl-azure/troubleshoot-active-directory/8-summary-resources.yml

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description: "Summary"
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learn-pr/wwl-azure/troubleshoot-active-directory/includes/1-introduction.md

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The Active Directory Domain Services (AD DS) server role provides the authentication and authorization service for your on-premises infrastructure. AD DS service failure or degraded performance can have an immediate and severe impact on your network services. Consequently, it’s important that you know how to troubleshoot this critical service. For example, suppose you open the Active Directory Administrative Center and find that some recently created users are missing. Or maybe changes that a colleague has made to Group Policy are not replicating across your infrastructure. It’s also important to consider that it’s common now for organizations to integrate their on-premises environment to cloud SaaS apps, such as Microsoft 365. If your users are connecting to Microsoft 365 apps, such as Microsoft Teams, then you’ll need to configure integration and synchronization between AD DS and Azure AD. Proper configuration enables seamless single sign-on (SSO). However, this integration must be carefully considered, and features such as self-service password reset (SSPR) with writeback should be in-place.
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The Active Directory Domain Services (AD DS) server role provides the authentication and authorization service for your on-premises infrastructure. AD DS service failure or degraded performance can have an immediate and severe impact on your network services. Consequently, it’s important that you know how to troubleshoot this critical service. For example, suppose you open the Active Directory Administrative Center and find that some recently created users are missing. Or maybe changes that a colleague has made to Group Policy are not replicating across your infrastructure. It’s also important to consider that it’s common now for organizations to integrate their on-premises environment to cloud SaaS apps, such as Microsoft 365. If your users are connecting to Microsoft 365 apps, such as Microsoft Teams, then you’ll need to configure integration and synchronization between AD DS and Microsoft Entra ID. Proper configuration enables seamless single sign-on (SSO). However, this integration must be carefully considered, and features such as self-service password reset (SSPR) with writeback should be in-place.
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In this module, you’ll learn how to restore deleted objects from AD DS. You’ll also learn how to recover the AD DS database when necessary. This module also provides guidance on how to troubleshoot hybrid authentication issues.
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learn-pr/wwl-azure/troubleshoot-active-directory/includes/2-recover-objects-from-active-directory-recycle-bin.md

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> The AD DS database is self-maintaining. Every 12 hours, by default, each domain controller runs garbage collection. This accomplishes two tasks. First, it removes deleted objects that have outlived their tombstone lifetime. Second, the garbage collection process performs online defragmentation.
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To reanimate a deleted object, you can use the Ldp tool. Ldp.exe is a command-line tool that you use to perform Lightweight Directory Access Protocol (LDAP) searches against AD DS. You also can use it to perform maintenance on AD DS or Active Directory Lightweight Directory Services (AD LDS).
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To reanimate a deleted object, you can use the Ldp tool. Ldp.exe is a GUI-based LDAP tool that you use to perform Lightweight Directory Access Protocol (LDAP) searches against AD DS. You also can use it to perform maintenance on AD DS or Active Directory Lightweight Directory Services (AD LDS).
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## Implement Active Directory Recycle Bin
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Active Directory Recycle Bin simplifies the process for restoring deleted objects through authoritative restore and tombstone reanimation. With Active Directory Recycle Bin, you can restore deleted objects with full functionality without having to:
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Active Directory Recycle Bin simplifies the process for restoring deleted objects compared to authoritative restore and tombstone reanimation. With Active Directory Recycle Bin, you can restore deleted objects with full functionality without having to:
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- Restore Active Directory data from backups
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