Acrolinx fixes

Author: GraemeMalcolm

learn-pr/wwl-data-ai/responsible-ai-studio/includes/5-mitigate-harms.md

@@ -15,7 +15,7 @@ The model layer consists of one or more generative AI models at the heart of you
 
 Mitigations you can apply at the model layer include:
 
-- Selecting a model that is appropriate for the intended solution use. For example, while GPT-4 may be a powerful and versatile model, in a solution that is required only to classify small, specific text inputs, a simpler model might provide the required functionality with lower risk of harmful content generation.
+- Selecting a model that's appropriate for the intended solution use. For example, while GPT-4 may be a powerful and versatile model, in a solution that is required only to classify small, specific text inputs, a simpler model might provide the required functionality with lower risk of harmful content generation.
 - *Fine-tuning* a foundational model with your own training data so that the responses it generates are more likely to be relevant and scoped to your solution scenario.
 
 ## 2: The *safety system* layer

learn-pr/wwl-data-ai/responsible-ai-studio/includes/6-operate-responsibly.md

@@ -2,7 +2,7 @@ After you map potential harms, develop a way to measure their presence, and impl
 
 ## Complete prerelease reviews
 
-Before releasing a generative AI solution, identify the various compliance requirements in your organization and industry and ensure the appropriate teams are given the opportunity to review the system and its documentation. Common compliance reviews include:
+Before releasing a generative AI solution, identify the various compliance requirements in your organization and industry and ensure the appropriate teams are provided with the opportunity to review the system and its documentation. Common compliance reviews include:
 
 - Legal
 - Privacy
@@ -18,5 +18,5 @@ A successful release requires some planning and preparation. Consider the follow
 - Create a *rollback plan* that defines the steps to revert the solution to a previous state if an incident occurs.
 - Implement the capability to immediately block harmful system responses when they're discovered.
 - Implement a capability to block specific users, applications, or client IP addresses in the event of system misuse.
-- Implement a way for users to provide feedback and report issues. In particular, enable users to report generated content as "inaccurate", "incomplete", "harmful", "offensive", or otherwise problematic.
+- Implement a way for users to provide feedback and report issues. In particular, enable users to report generated content as *inaccurate*, *incomplete*, *harmful*, *offensive*, or otherwise problematic.
 - Track telemetry data that enables you to determine user satisfaction and identify functional gaps or usability challenges. Telemetry collected should comply with privacy laws and your own organization's policies and commitments to user privacy.