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Fix formatting issues in decision framework document
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learn-pr/wwl/design-overall-ai-strategy-business-solutions/includes/8-determine-build-custom-agents-extend-copilot.md

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@@ -75,22 +75,22 @@ Below are critical criteria solution architects should consider when selecting a
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Choose custom agents when:
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- Data must be processed across systems outside Microsoft 365
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- Data must be processed across systems outside Microsoft 365.
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- You need strict grounding control and advanced vector search behavior.
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Extend Copilot when:
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- Data lives primarily in Microsoft 365
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- Data lives primarily in Microsoft 365.
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- You require secure use of existing document graphs, semantic index, or organizational knowledge.
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### Action and tooling requirements
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Select custom agents if:
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- You need to call specialized internal systems
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- You need to call specialized internal systems.
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- Actions require advanced logic, branching, or multi-step processes
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- Actions require advanced logic, branching, or multi-step processes.
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- The environment must run independently from user interactions.
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Extend Copilot when:
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- The team needs a low-code approach
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- The team needs a low-code approach.
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- Rapid enablement outweighs customization needs.
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### Choose to extend Microsoft 365 Copilot when
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- The primary user interaction occurs in Word, Excel, Teams, or Outlook
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- The primary user interaction occurs in Word, Excel, Teams, or Outlook.
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- You want seamless integration with existing Microsoft 365 activities
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- You want seamless integration with existing Microsoft 365 activities.
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- Productivity acceleration is the main objective
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- Productivity acceleration is the main objective.
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- Minimal engineering investment is required
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- Minimal engineering investment is required.
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- The solution must inherit Microsoft's Responsible AI compliance.
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### Choose to build custom agents when
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- Business rules require modeling complex domain logic
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- Business rules require modeling complex domain logic.
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- You need orchestration across tools, APIs, or other agents
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- You need orchestration across tools, APIs, or other agents.
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- Autonomy, continuous workflows, or system-wide triggers are important
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- Autonomy, continuous workflows, or system-wide triggers are important.
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- Integration with external enterprise systems is mandatory
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- Integration with external enterprise systems is mandatory.
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- You must design specialized behaviors or multi-agent collaboration.
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@@ -177,4 +177,4 @@ Custom agents excel in scenarios involving:
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- [Introduction to Copilot declarative agents — when to use declarative agents](/training/modules/copilot-declarative-agent-intro/4-when-to-use-declarative-agents)
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- [Microsoft AI Decision Framework — evaluation criteria](https://microsoft.github.io/Microsoft-AI-Decision-Framework/docs/evaluation-criteria.html)
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- [Microsoft AI Decision Framework — evaluation criteria](https://microsoft.github.io/Microsoft-AI-Decision-Framework/docs/evaluation-criteria.html)

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