fix format

Author: Stephanie-Rosenzweig

learn-pr/device-partner-university/plan-windows/includes/3-operations.md

@@ -2,7 +2,7 @@ Let’s begin by determining your operational readiness for Windows 11 deploymen
 
 | Tasks | Deliverables |
 |-------|--------------|
-| - Define operational readiness criteria.<br>- Define deployment rings/phases.<br>- [Optional] Define a Proof of Concept (PoC).<br>- Identify and assign roles to personnel.<br>- Define servicing channel for devices.<br>- Hardware refresh plan.<br>- Define device update strategy.<br>- Design a feedback loop.<br>- Identify gaps. | A table of operational readiness criteria<br>- Deployment plan (including required number of deployment phases or rings, dates, and device upgrade strategy)<br>- [Optional] List of devices and tests to be performed in a PoC<br>- Roles and responsibilities or RACI tables for tasks<br>- List of devices requiring a servicing channel other than the default<br>- Hardware refresh plan<br>- Documented feedback process<br>- List of operational gaps |
+| - Define operational readiness criteria.<br>- Define deployment rings/phases.<br>- [Optional] Define a Proof of Concept (PoC).<br>- Identify and assign roles to personnel.<br>- Define servicing channel for devices.<br>- Hardware refresh plan.<br>- Define device update strategy.<br>- Design a feedback loop.<br>- Identify gaps. | - A table of operational readiness criteria<br>- Deployment plan (including required number of deployment phases or rings, dates, and device upgrade strategy)<br>- [Optional] List of devices and tests to be performed in a PoC<br>- Roles and responsibilities or RACI tables for tasks<br>- List of devices requiring a servicing channel other than the default<br>- Hardware refresh plan<br>- Documented feedback process<br>- List of operational gaps |
 
 ## Define operational readiness criteria
 
@@ -171,4 +171,4 @@ Are there any recommended tasks or deliverables that you still need help with?
 
 | Tasks | Deliverables |
 |-------|--------------|
-| - Define operational readiness criteria.<br>- Define deployment rings/phases.<br>- [Optional] Define a Proof of Concept (PoC).<br>- Identify and assign roles to personnel.<br>- Define servicing channel for devices.<br>- Hardware refresh plan.<br>- Define device update strategy.<br>- Design a feedback loop.<br>- Identify gaps. | A table of operational readiness criteria<br>- Deployment plan (including required number of deployment phases or rings, dates, and device upgrade strategy)<br>- [Optional] List of devices and tests to be performed in a PoC<br>- Roles and responsibilities or RACI tables for tasks<br>- List of devices requiring a servicing channel other than the default<br>- Hardware refresh plan<br>- Documented feedback process<br>- List of operational gaps |
+| - Define operational readiness criteria.<br>- Define deployment rings/phases.<br>- [Optional] Define a Proof of Concept (PoC).<br>- Identify and assign roles to personnel.<br>- Define servicing channel for devices.<br>- Hardware refresh plan.<br>- Define device update strategy.<br>- Design a feedback loop.<br>- Identify gaps. | - A table of operational readiness criteria<br>- Deployment plan (including required number of deployment phases or rings, dates, and device upgrade strategy)<br>- [Optional] List of devices and tests to be performed in a PoC<br>- Roles and responsibilities or RACI tables for tasks<br>- List of devices requiring a servicing channel other than the default<br>- Hardware refresh plan<br>- Documented feedback process<br>- List of operational gaps |