Merge pull request #53092 from MicrosoftDocs/NEW-rknapp-cela-module5

AnnaMHuff · web-flow · commit 6a727e8de967 · 2026-01-13T11:19:31.000-07:00
Release branch to main - New rknapp cela module5
diff --git a/learn-pr/cela-accessibility/support-multilingual-accessible-family-communication/1-introduction.yml b/learn-pr/cela-accessibility/support-multilingual-accessible-family-communication/1-introduction.yml
@@ -0,0 +1,13 @@
+### YamlMime:ModuleUnit
+uid: learn.wwl.support-multilingual-accessible-family-communication.introduction
+title: "Introduction"
+metadata:
+  title: "Introduction"
+  description: "Discover how AI tools simplify communication, translate documents, and foster inclusive engagement for diverse and multilingual families."
+  ms.date: 1/9/2026
+  author: Randall-Knapp
+  ms.author: erzelman
+  ms.topic: unit
+durationInMinutes: 3
+content: |
+  [!include[](includes/1-introduction.md)]
diff --git a/learn-pr/cela-accessibility/support-multilingual-accessible-family-communication/2-translate-simplify-written-communication.yml b/learn-pr/cela-accessibility/support-multilingual-accessible-family-communication/2-translate-simplify-written-communication.yml
@@ -0,0 +1,13 @@
+### YamlMime:ModuleUnit
+uid: learn.wwl.support-multilingual-accessible-family-communication.translate-simplify-written-communication
+title: "Translate and simplify written communication"
+metadata:
+  title: "Translate and Simplify Written Communication"
+  description: "Simplify and translate technical content into plain language using AI tools. Ensure clarity, accuracy, and cultural relevance efficiently."
+  ms.date: 1/9/2026
+  author: Randall-Knapp
+  ms.author: erzelman
+  ms.topic: unit
+durationInMinutes: 3
+content: |
+  [!include[](includes/2-translate-simplify-written-communication.md)]
diff --git a/learn-pr/cela-accessibility/support-multilingual-accessible-family-communication/3-make-live-meetings-accessible.yml b/learn-pr/cela-accessibility/support-multilingual-accessible-family-communication/3-make-live-meetings-accessible.yml
@@ -0,0 +1,13 @@
+### YamlMime:ModuleUnit
+uid: learn.wwl.support-multilingual-accessible-family-communication.make-live-meetings-accessible
+title: "Make live meetings accessible"
+metadata:
+  title: "Make Live Meetings Accessible"
+  description: "Learn how to make live meetings inclusive for families by using captions, accessibility features, and follow-up tools to improve engagement."
+  ms.date: 1/9/2026
+  author: Randall-Knapp
+  ms.author: erzelman
+  ms.topic: unit
+durationInMinutes: 3
+content: |
+  [!include[](includes/3-make-live-meetings-accessible.md)]
diff --git a/learn-pr/cela-accessibility/support-multilingual-accessible-family-communication/4-offer-flexible-engagement-options.yml b/learn-pr/cela-accessibility/support-multilingual-accessible-family-communication/4-offer-flexible-engagement-options.yml
@@ -0,0 +1,13 @@
+### YamlMime:ModuleUnit
+uid: learn.wwl.support-multilingual-accessible-family-communication.offer-flexible-engagement-options
+title: "Offer flexible engagement options"
+metadata:
+  title: "Offer Flexible Engagement Options"
+  description: "Explore strategies to support families with asynchronous tools, such as recordings, translations, and summaries. Learn more about inclusivity today."
+  ms.date: 1/9/2026
+  author: Randall-Knapp
+  ms.author: erzelman
+  ms.topic: unit
+durationInMinutes: 3
+content: |
+  [!include[](includes/4-offer-flexible-engagement-options.md)]
diff --git a/learn-pr/cela-accessibility/support-multilingual-accessible-family-communication/5-reflection-exercise.yml b/learn-pr/cela-accessibility/support-multilingual-accessible-family-communication/5-reflection-exercise.yml
@@ -0,0 +1,13 @@
+### YamlMime:ModuleUnit
+uid: learn.wwl.support-multilingual-accessible-family-communication.reflection-exercise
+title: "Reflection exercise"
+metadata:
+  title: "Reflection Exercise"
+  description: "Learn to improve your communication practices for multilingual families using AI tools. Explore inclusive strategies and document actionable changes."
+  ms.date: 1/9/2026
+  author: Randall-Knapp
+  ms.author: erzelman
+  ms.topic: unit
+durationInMinutes: 3
+content: |
+  [!include[](includes/5-reflection-exercise.md)]
diff --git a/learn-pr/cela-accessibility/support-multilingual-accessible-family-communication/6-knowledge-check.yml b/learn-pr/cela-accessibility/support-multilingual-accessible-family-communication/6-knowledge-check.yml
@@ -0,0 +1,68 @@
+### YamlMime:ModuleUnit
+uid: learn.wwl.support-multilingual-accessible-family-communication.knowledge-check
+title: "Module assessment"
+metadata:
+  title: "Knowledge check"
+  description: "Check your knowledge"
+  ms.date: 01/09/2026
+  author: Randall-Knapp
+  ms.author: erzelman
+  ms.topic: unit
+  module_assessment: false
+durationInMinutes: 3
+content: "Choose the best response for each of the following questions."
+quiz:
+  questions:
+  - content: "Which Microsoft option can provide real‑time translation support during a live meeting?"
+    choices:
+    - content: "Copilot Interpreter (requires Copilot for Microsoft 365 license)"
+      isCorrect: true
+      explanation: "Correct. Copilot Interpreter provides real-time translation support during live meetings when licensed with Copilot for Microsoft 365."
+    - content: "Microsoft Teams Live Captions"
+      isCorrect: false
+      explanation: "Incorrect. Microsoft Teams Live Captions provide transcription but do not offer real-time translation support."
+    - content: "Microsoft Translator app"
+      isCorrect: false
+      explanation: "Incorrect. While Microsoft Translator app can translate, it is not integrated for real-time translation during live meetings."
+  - content: "What is the first step to enable Live Captions in a Teams meeting?"
+    choices:
+    - content: "Turn on transcription"
+      isCorrect: false
+      explanation: "Incorrect. Turning on transcription is not the first step to enable Live Captions."
+    - content: "Select Show live captions under More actions"
+      isCorrect: true
+      explanation: "Correct. Selecting Show live captions under More actions is the first step to enable Live Captions in a Teams meeting."
+    - content: "Install Teams Premium"
+      isCorrect: false
+      explanation: "Incorrect. Installing Teams Premium is not required to enable Live Captions."
+    - content: "Share meeting notes"
+      isCorrect: false
+      explanation: "Incorrect. Sharing meeting notes is unrelated to enabling Live Captions."
+  - content: "How can educators use Copilot to rewrite IEP goals that helps engage families?"
+    choices:
+    - content: "Make goals shorter"
+      isCorrect: false
+      explanation: "Incorrect. Making goals shorter does not necessarily help engage families."
+    - content: "Convert goals into plain language for families"
+      isCorrect: true
+      explanation: "Correct. Converting goals into plain language makes them more accessible and engaging for families."
+    - content: "Remove all technical details"
+      isCorrect: false
+      explanation: "Incorrect. Removing all technical details may oversimplify the goals and reduce their effectiveness."
+    - content: "Create legal compliance reports"
+      isCorrect: false
+      explanation: "Incorrect. Creating legal compliance reports is not related to rewriting IEP goals for family engagement."
+  - content: "What is a best practice for ensuring caption accuracy?"
+    choices:
+    - content: "Speak quickly to save time"
+      isCorrect: false
+      explanation: "Incorrect. Speaking quickly can reduce caption accuracy."
+    - content: "Avoid background noise and overlapping speakers"
+      isCorrect: true
+      explanation: "Correct. Avoiding background noise and overlapping speakers improves caption accuracy."
+    - content: "Use multiple microphones"
+      isCorrect: false
+      explanation: "Incorrect. Using multiple microphones is not a recommended practice for ensuring caption accuracy."
+    - content: "Skip transcription"
+      isCorrect: false
+      explanation: "Incorrect. Skipping transcription does not contribute to caption accuracy."
diff --git a/learn-pr/cela-accessibility/support-multilingual-accessible-family-communication/7-summary.yml b/learn-pr/cela-accessibility/support-multilingual-accessible-family-communication/7-summary.yml
@@ -0,0 +1,13 @@
+### YamlMime:ModuleUnit
+uid: learn.wwl.support-multilingual-accessible-family-communication.summary
+title: "Summary"
+metadata:
+  title: "Summary"
+  description: "Learn inclusive strategies to communicate with multilingual families by using translation, accessibility tools, and culturally responsive practices."
+  ms.date: 1/9/2026
+  author: Randall-Knapp
+  ms.author: erzelman
+  ms.topic: unit
+durationInMinutes: 3
+content: |
+  [!include[](includes/7-summary.md)]
diff --git a/learn-pr/cela-accessibility/support-multilingual-accessible-family-communication/includes/1-introduction.md b/learn-pr/cela-accessibility/support-multilingual-accessible-family-communication/includes/1-introduction.md
@@ -0,0 +1 @@
+Clear, supportive communication with families is essential, and educators already bring deep expertise in building those relationships. At the same time, language differences and complex educational terminology can make conversations harder for families to fully access. This module shows how AI tools, used thoughtfully and with professional oversight, can take on some of the time‑consuming pieces, like translating documents or simplifying technical language, so you can stay focused on connection and care. You'll explore practical ways to make live and asynchronous meetings more accessible for multilingual families and for parents with disabilities. By the end, you'll have strategies that preserve your voice, reflect your judgment, and make communication more efficient without replacing the human trust at the heart of every family partnership.
diff --git a/learn-pr/cela-accessibility/support-multilingual-accessible-family-communication/includes/2-translate-simplify-written-communication.md b/learn-pr/cela-accessibility/support-multilingual-accessible-family-communication/includes/2-translate-simplify-written-communication.md
@@ -0,0 +1,3 @@
+Families need clear, understandable information to support their child's learning, and educators already work hard to make complex information accessible. Documents like IEPs and progress reports can include technical language that feels overwhelming creating unintentional barriers to partnership. 
+
+To remove barriers for families, educators can use tools like Copilot and Microsoft Translator to make complex information clearer while staying firmly in control of the message. Start with the English version of an IEP goal or progress update in Microsoft Word, then use Copilot to rewrite the content in plain, parent‑friendly language without changing its intent. Review the wording to ensure it reflects your professional judgment and the student's needs. When ready, use Microsoft Translator by selecting the **Review Tab** > **Language** > **Translate** > Choose **Translate Selection** or **Translate Document** to provide a version in the family's preferred language, noting that the translation was generated with AI. This workflow saves time on manual rewriting and translation checks, keeps educators' expertise at the center, and helps families receive information that is accurate, culturally responsive, and easy to act on.
diff --git a/learn-pr/cela-accessibility/support-multilingual-accessible-family-communication/includes/3-make-live-meetings-accessible.md b/learn-pr/cela-accessibility/support-multilingual-accessible-family-communication/includes/3-make-live-meetings-accessible.md
@@ -0,0 +1,29 @@
+Real-time conversations can exclude families who speak different languages or parents with disabilities, leading to misunderstandings and disengagement. Inclusive meetings foster collaboration and confidence. Educators should guide families on enabling Live Captions in Microsoft Teams, which must be turned on individually by each participant. 
+
+![Screenshot showing how to turn on live captions option shown within the Teams menu.](../media/turn-live-captions.png)
+
+## Steps for families during a meeting:
+
+During the meeting:
+1. Select More actions > Language and speech > Show live captions.
+2. Confirm spoken language is correct.
+1. If Teams Premium is available, select Translate to and choose the preferred language for captions.
+1. Families can adjust caption style (font size, color, position) via Caption settings.
+
+## Meeting transcripts
+
+Captions are not saved automatically. Educators should enable Transcription during the meeting for a written record. If district privacy policies allow, record the meeting and share translated transcripts afterward.
+
+> [!TIP]
+> Check in with your district about best practices regarding multilingual parent engagement.
+
+## Accessibility features for parents with disabilities
+
+Provide additional supports such as accessible transcripts for screen reader users, high-contrast caption settings, and clear instructions in plain language. Offer alternative formats (audio summaries or accessible documents) for parents who may have vision or learning disabilities. These steps ensure that all families can fully engage and process meeting content.
+
+## Follow-up communication
+
+Use Copilot in Outlook or Word to write friendly follow-up emails or messages for families. You can summarize key points in multiple languages and accessible formats. Example prompt: "Create a meeting summary in English and Spanish with bullet points suitable for our parental communication app."
+
+> [!TIP]
+> For more information on accessibility tools for Teams, visit [*Accessibility tools for Microsoft Teams*](https://support.microsoft.com/en-us/office/accessibility-tools-for-microsoft-teams-2d4009e7-1300-4766-87e8-7a217496c3d5)
diff --git a/learn-pr/cela-accessibility/support-multilingual-accessible-family-communication/includes/4-offer-flexible-engagement-options.md b/learn-pr/cela-accessibility/support-multilingual-accessible-family-communication/includes/4-offer-flexible-engagement-options.md
@@ -0,0 +1,8 @@
+Not all families can attend live meetings due to work schedules, caregiving responsibilities, or accessibility needs. Providing asynchronous options ensures communication remains inclusive and respectful of families' time. Copilot tools make this process efficient and culturally responsive by enabling educators to share information in multiple formats.
+
+When live participation isn't possible, educators can use Microsoft Translator, Teams, and Copilot to create accessible, multilingual resources. For example, after an IEP meeting, the special education team can record the session, enable transcription, and translate the transcript into the family's preferred language. Then, Copilot can generate a plain-language summary and culturally respectful email that includes next steps and links to resources.
+
+Imagine a parent who works night shifts and misses a scheduled meeting. The educator records the meeting and enables transcription. They could then copy and paste the transcript into Microsoft Word and use Translator to convert to the family's preferred language. Using Copilot, the educator drafts a clear summary email with bullet points, attaches an accessible PDF, and includes a link to a short video recap with captions. This approach ensures parents feel informed and valued without added stress.
+
+> [!IMPORTANT]
+> Check district policy on recording and sharing meeting transcripts.
diff --git a/learn-pr/cela-accessibility/support-multilingual-accessible-family-communication/includes/5-reflection-exercise.md b/learn-pr/cela-accessibility/support-multilingual-accessible-family-communication/includes/5-reflection-exercise.md
@@ -0,0 +1,5 @@
+Take a moment to reflect on how you currently communicate with families.
+
+How might AI tools help you make information more inclusive for multilingual families and for parents with disabilities, all while keeping your professional judgment at the center? Consider any school or district policies that guide the way you use translation, accessibility tools, or AI‑supported communication.
+
+**Action:** Identify three changes you would make to strengthen accessibility and inclusion in your communication practices (for example: enabling captions in meetings, translating progress updates, creating accessible summaries).
diff --git a/learn-pr/cela-accessibility/support-multilingual-accessible-family-communication/includes/7-summary.md b/learn-pr/cela-accessibility/support-multilingual-accessible-family-communication/includes/7-summary.md
@@ -0,0 +1,5 @@
+Clear and accessible communication with multilingual families and families with disabilities is foundational to trust, collaboration, and student success. This module demonstrates how tools like Microsoft Translator, Copilot, and Microsoft Teams can support your practice by reducing language and accessibility barriers.
+
+Translate and simplify IEPs, progress reports, and other technical documents using Microsoft Translator and Copilot. Use Live Captions in meetings to provide real time translation and create transcripts for accessible follow-up communication in Teams. Offer flexible engagement options such as translated notes, asynchronous summaries, and culturally responsive outreach.
+
+By blending translation, plain language, and accessibility practices, educators create communication pathways that respect families' time, language, and cultural context. This reinforces your role as the guide and decision maker, with AI simply supporting your professional judgment.
diff --git a/learn-pr/cela-accessibility/support-multilingual-accessible-family-communication/index.yml b/learn-pr/cela-accessibility/support-multilingual-accessible-family-communication/index.yml
@@ -0,0 +1,46 @@
+### YamlMime:Module
+uid: learn.wwl.support-multilingual-accessible-family-communication
+metadata:
+  title: "Support Multilingual and Accessible Family Communication"
+  description: "Learn to use AI tools to simplify and translate educational communications, ensuring inclusivity and accessibility for diverse families."
+  ms.date: 1/9/2026
+  author: Randall-Knapp
+  ms.author: erzelman
+  ms.topic: module
+  ms.service: azure-ai-translator
+title: "Support multilingual and accessible family communication"
+summary: Educators will explore practical ways to communicate clearly and inclusively with families using translation, accessibility, and AI tools while keeping professional judgment and relationships at the center.
+abstract: |
+  After completing this module, you will be able to:
+  -	Recognize the communication barriers families may experience, including language differences and complex educational terminology, and how these affect partnership.
+  -	Use AI tools like Copilot and Microsoft Translator to make educational documents clearer and more accessible while keeping educator judgment at the center.
+  -	Apply strategies that help both written and live meeting communication feel welcoming, accessible, and culturally responsive for multilingual families and families with disabilities.
+  -	Review and refine family communications to ensure they remain clear, inclusive, and supportive of strong engagement across diverse communities.
+
+  - Basic familiarity with Microsoft tools such as Word and Teams.
+  - Knowledge of family engagement practices in educational settings.
+iconUrl: /learn/achievements/generic-badge.svg
+levels:
+- beginner
+roles:
+- k-12-educator
+- school-leader
+products:
+- m365
+- microsoft-365-copilot
+- office-teams
+- office-powerpoint
+- office-word
+subjects:
+- artificial-intelligence
+- generative-ai
+units:
+- learn.wwl.support-multilingual-accessible-family-communication.introduction
+- learn.wwl.support-multilingual-accessible-family-communication.translate-simplify-written-communication
+- learn.wwl.support-multilingual-accessible-family-communication.make-live-meetings-accessible
+- learn.wwl.support-multilingual-accessible-family-communication.offer-flexible-engagement-options
+- learn.wwl.support-multilingual-accessible-family-communication.reflection-exercise
+- learn.wwl.support-multilingual-accessible-family-communication.knowledge-check
+- learn.wwl.support-multilingual-accessible-family-communication.summary
+badge:
+  uid: learn.wwl.support-multilingual-accessible-family-communication.badge
diff --git a/learn-pr/cela-accessibility/support-multilingual-accessible-family-communication/media/turn-live-captions.png b/learn-pr/cela-accessibility/support-multilingual-accessible-family-communication/media/turn-live-captions.png

Original file line number	Diff line number	Diff line change
`@@ -0,0 +1 @@`
	`1`	+Clear, supportive communication with families is essential, and educators already bring deep expertise in building those relationships. At the same time, language differences and complex educational terminology can make conversations harder for families to fully access. This module shows how AI tools, used thoughtfully and with professional oversight, can take on some of the time‑consuming pieces, like translating documents or simplifying technical language, so you can stay focused on connection and care. You'll explore practical ways to make live and asynchronous meetings more accessible for multilingual families and for parents with disabilities. By the end, you'll have strategies that preserve your voice, reflect your judgment, and make communication more efficient without replacing the human trust at the heart of every family partnership.
Original file line number	Diff line number	Diff line change
`@@ -0,0 +1,3 @@`
	`1`	`+Families need clear, understandable information to support their child's learning, and educators already work hard to make complex information accessible. Documents like IEPs and progress reports can include technical language that feels overwhelming creating unintentional barriers to partnership.`
	`2`	`+`
	`3`	+To remove barriers for families, educators can use tools like Copilot and Microsoft Translator to make complex information clearer while staying firmly in control of the message. Start with the English version of an IEP goal or progress update in Microsoft Word, then use Copilot to rewrite the content in plain, parent‑friendly language without changing its intent. Review the wording to ensure it reflects your professional judgment and the student's needs. When ready, use Microsoft Translator by selecting the Review Tab > Language > Translate > Choose Translate Selection or Translate Document to provide a version in the family's preferred language, noting that the translation was generated with AI. This workflow saves time on manual rewriting and translation checks, keeps educators' expertise at the center, and helps families receive information that is accurate, culturally responsive, and easy to act on.