add-enhanced-attachment-control.md

title	Enable enhanced experience for email attachments
description	Enable enhanced email attachment control for agents to have a consistent experience across all forms.
author	gandhamm
ms.author	mgandham
ms.reviewer	neeranelli
ms.topic	how-to
ms.collection
ms.date	12/08/2023
ms.custom	bap-template ai-gen-docs-bap ai-gen-title ai-seo-date:12/01/2023 ai-gen-desc

Enable enhanced experience for email attachments

You can enable the enhanced email attachment control for forms to provide a consistent email attachment experience to agents. Do the following steps:

1. In Power Apps, select the environment that contains your solution.
2. Select Tables> Email> Forms and then select the required form.
3. Add Attachments control to Components in the Attachment subgrid properties. For more information: Add components to a form.
4. Save and publish the form.

Enable drag and drop for attachments in the rich text editor

You can enable the drag and drop feature for files to be added as attachments for the rich text editor. Do the following steps:

1. In Power Apps, select the environment that contains your solution.

2. Select Tables> Email> Forms and then select the required form.

3. Edit Email body > Components > Rich Text Editor Control.

4. Edit the configuration linked in Custom Configuration URL to contain the following configuration:

      "base64FileUploader":true,
      "attachmentEntity": {
      "tableName": "activitymimeattachments",
      "contentColumn": "body",
      "fileNameColumn": "filename",
      "mimeTypeColumn": "mimetype",
      "objectTypeCodeColumn": "objecttypecode",
      "relatedEntityName": "emails",
      "relatedFieldName": "objectid_email"
      }    
   

More information: Customize the rich text editor control

1. Save and publish the form.

Next steps

Use the enhanced email attachment experience across email forms