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articles/partner-solutions/neon/faq.yml

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Neon Serverless Postgres is a cloud-native, serverless, fully managed PostgreSQL database service jointly developed and managed by Microsoft and Neon as an Azure Native Integration. It's designed for modern applications that require rapid scaling, cost optimization, and advanced development workflows.
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- question: What are the key features of Neon Serverless Postgres?
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Neon Serverless Postgres offers several features that set it apart from traditional managed database services: <br />
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- **Scale-to-Zero**: Automatically scales down to zero when not in use, reducing costs while maintaining instant availability when needed. <br />
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- **Serverless Autoscaling**: Automatically scales resources based on workload demands without manual intervention. <br />
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- **Database Branching**: Create isolated copies of a database for testing or development without impacting production data. <br />
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Neon Serverless Postgres offers several features that set it apart from traditional managed database services:
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- **Scale-to-Zero**: Automatically scales down to zero when not in use, reducing costs while maintaining instant availability when needed.
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- **Serverless Autoscaling**: Automatically scales resources based on workload demands without manual intervention.
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- **Database Branching**: Create isolated copies of a database for testing or development without impacting production data.
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- **Instant Point-in-Time Restore**: Rapidly recover a database to a previous state for disaster recovery or testing purposes.
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- question: What is Neon Serverless Postgres used for?
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Neon Serverless Postgres is ideal for several use cases: <br />
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- Web and mobile applications with variable or unpredictable workloads <br />
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- Development and testing environments that benefit from database branching and instant restore <br />
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- Scenarios where developers need a fully managed PostgreSQL service with minimal operational overhead <br />
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- Data analytics and reporting applications that require high availability and performance <br />
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Neon Serverless Postgres is ideal for several use cases:
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- Web and mobile applications with variable or unpredictable workloads
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- Development and testing environments that benefit from database branching and instant restore
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- Scenarios where developers need a fully managed PostgreSQL service with minimal operational overhead
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- Data analytics and reporting applications that require high availability and performance
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- Applications that require a serverless database solution with automatic scaling and cost efficiency
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- question: What Postgres versions are supported?
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When you create a Neon project, you can choose from multiple Postgres versions. The available versions are displayed during project creation in the Azure portal on the **Project** tab.
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- question: Where can I learn more about Neon?
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You can explore several resources to learn more about Neon: <br />
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- [Why Neon?](https://neon.tech/docs/get-started-with-neon/why-neon) <br />
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- [Developer experience with Neon](https://neon.tech/docs/get-started-with-neon/dev-experience) <br />
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- [Neon features](https://neon.tech/docs/guides/neon-features) <br />
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You can explore several resources to learn more about Neon:
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- [Why Neon?](https://neon.tech/docs/get-started-with-neon/why-neon)
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- [Developer experience with Neon](https://neon.tech/docs/get-started-with-neon/dev-experience)
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- [Neon features](https://neon.tech/docs/guides/neon-features)
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- [Neon pricing](https://neon.tech/pricing)
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- name: Getting started
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questions:
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- question: What are the prerequisites for creating a Neon Serverless Postgres resource?
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To create a Neon Serverless Postgres resource, you need: <br />
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- An Azure account with an active subscription <br />
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To create a Neon Serverless Postgres resource, you need:
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- An Azure account with an active subscription
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- A subscription to Neon (available through Azure Marketplace)
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- question: How do I create a Neon Serverless Postgres resource?
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When creating a connection using Service Connector, you can select **Store Secret In Key Vault** to securely store and manage your database credentials in Azure Key Vault. This approach reduces the risk of credential exposure and simplifies secret management.
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- question: What developer tools are available for Neon Serverless Postgres?
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Neon offers several developer tools and guides to help with integration and management: <br />
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- [Neon CLI](https://neon.tech/docs/reference/neon-cli) <br />
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- [Neon API](https://api-docs.neon.tech/reference/getting-started-with-neon-api) <br />
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- [Neon serverless driver](https://neon.tech/docs/serverless/serverless-driver) <br />
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- [Neon SDKs](https://neon.tech/docs/reference/sdk) <br />
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- [Terraform providers](https://neon.tech/docs/reference/terraform) <br />
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- [Framework guides](https://neon.tech/docs/get-started-with-neon/frameworks) <br />
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- [Language guides](https://neon.tech/docs/get-started-with-neon/languages) <br />
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Neon offers several developer tools and guides to help with integration and management:
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- [Neon CLI](https://neon.tech/docs/reference/neon-cli)
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- [Neon API](https://api-docs.neon.tech/reference/getting-started-with-neon-api)
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- [Neon serverless driver](https://neon.tech/docs/serverless/serverless-driver)
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- [Neon SDKs](https://neon.tech/docs/reference/sdk)
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- [Terraform providers](https://neon.tech/docs/reference/terraform)
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- [Framework guides](https://neon.tech/docs/get-started-with-neon/frameworks)
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- [Language guides](https://neon.tech/docs/get-started-with-neon/languages)
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- [Integration guides](https://neon.tech/docs/guides/integrations)
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- question: Does Neon support Postgres extensions?
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You can delete a Neon resource from the resource overview pane in the Azure portal. For detailed instructions, see [Manage your Neon integration through the Azure portal](manage.md).
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- question: Where can I get support for Neon Serverless Postgres?
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You can contact [Neon support](https://neon.tech/docs/introduction/support) directly or request support through the Azure portal. In the Azure portal, go to your resource overview and select **Support + Troubleshooting** > **New support request**, then choose the link to log a support request in the Neon portal. <br />
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You can contact [Neon support](https://neon.tech/docs/introduction/support) directly or request support through the Azure portal. In the Azure portal, go to your resource overview and select **Support + Troubleshooting** > **New support request**, then choose the link to log a support request in the Neon portal.
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You can also join the [Neon Discord server](https://discord.gg/92vNTzKDGp) for community support.
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- question: Where can I find migration guidance?
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