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Merge pull request #311217 from lootle1/FR23
Freshness Edit: Azure Native Integration services
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‎articles/partner-solutions/datadog/link-to-existing-organization.md‎

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title: Link to existing Datadog
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description: This article describes how to use the Azure portal to link to an existing instance of Datadog.
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ms.topic: quickstart
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ms.date: 12/11/2024
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ms.date: 1/29/2026
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ms.custom:
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In this quickstart, you link to an existing organization of Datadog.
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> [!NOTE]
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> [!NOTE]
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> You can either [create a new Datadog organization](create.md) or link to an existing Datadog organization.
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## Prerequisites
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[!INCLUDE [create-prerequisites-owner](../includes/create-prerequisites-owner.md)]
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- You must [configure your environment](prerequisites.md).
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- You must [subscribe to Datadog](overview.md#subscribe-to-datadog).
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| Field | Action |
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|---------------------|-----------------------------------------------------------|
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| Subscription | Select a subscription from your existing subscriptions. |
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| Resource group | Use an existing resource group or create a new one. |
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| Resource group | Use an existing resource group, or create a new one. |
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1. Enter the values for each required setting under *Azure Resource details*.
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A new window appears for **Log in to Datadog**.
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> [!IMPORTANT]
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>
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> - By default, Azure links your current Datadog organization to your Datadog resource. If you would like to link to a different organization, select the appropriate organization in the authentication window.
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> - You can't link the subscription to the same organization through a different Datadog resource if the subscription is already linked to an organization to avoid duplicate logs and metrics being shipped to the same organization for the same subscription.
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>
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> - By default, Azure links your current Datadog organization to your Datadog resource. If you'd like to link to a different organization, select the appropriate organization in the authentication window.
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> - You can't link the subscription to the same organization through a different Datadog resource if the subscription is already linked to an organization. This is to avoid duplicate logs and metrics being shipped to the same organization for the same subscription.
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Once you finish authenticating, return to the Azure portal.
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### Single sign-on tab (optional)
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If your organization uses Microsoft Entra ID as its identity provider, you can establish single sign-on from the Azure portal to Datadog.
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If your organization uses Microsoft Entra ID as its identity provider, you can establish single sign-on from the Azure portal to Datadog.
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To establish single sign-on through Microsoft Entra ID:
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1. Select the checkbox.
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The Azure portal retrieves the appropriate Datadog application from Microsoft Entra ID, which matches the Enterprise app you provided previously.
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The Azure portal retrieves the appropriate Datadog application from Microsoft Entra ID, which matches the Enterprise app you provided previously.
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1. Select the Datadog app name.
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## Next steps
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- [Manage settings for your Datadog resource via Azure portal](manage.md)
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‎articles/partner-solutions/datadog/troubleshoot.md‎

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title: Troubleshooting for Datadog
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description: This article provides information about troubleshooting for Datadog on Azure.
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ms.topic: conceptual
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ms.date: 12/05/2024
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ms.topic: troubleshooting-general
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ms.date: 01/29/2026
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---
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## Single sign-on errors
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- **Unable to save Single sign-on settings**
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- This error happens where there's another Enterprise app that is using the Datadog SAML identifier. To find which app is using it, select **Edit** on the Basic SAML Configuration section.
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- **Unable to save Single sign-on settings**
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- This error happens where there's another Enterprise app that's using the Datadog SAML identifier. To find which app is using it, select **Edit** on the Basic SAML Configuration section.
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To fix this issue, either disable the other app or use the other app as the Enterprise app to set up SAML SSO with Datadog. If you decide to use the other app, ensure the app has the [required settings](create.md#single-sign-on-tab-optional).
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- **App not showing in Single sign-on setting page**
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- First, search for the application ID. If no result is shown, check the SAML settings of the app. The grid only shows apps with correct SAML settings.
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- **App not showing in Single sign-on setting page**
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- First, search for the application ID. If no result is shown, check the SAML settings of the app. The grid only shows apps with correct SAML settings.
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The Identifier URL must be `https://us3.datadoghq.com/account/saml/metadata.xml`.
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The reply URL must be `https://us3.datadoghq.com/account/saml/assertion`.
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The following image shows the correct values.
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- **Guest users invited to the tenant are unable to access Single sign-on**
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- Some users have two email addresses in Azure portal. Typically, one email is the user principal name (UPN) and the other email is an alternative email.
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- **Guest users invited to the tenant are unable to access Single sign-on**
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- Some users have two email addresses in Azure portal. Typically, one email is the user principal name (UPN), and the other email is an alternative email.
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When inviting guest user, use the home tenant UPN. By using the UPN, you keep the email address in-sync during the Single sign-on process. You can find the UPN by looking for the email address in the top-right corner of the user's Azure portal.
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When inviting a guest user, use the home tenant UPN. By using the UPN, you keep the email address in-sync during the Single sign-on process. You can find the UPN by looking for the email address in the top-right corner of the user's Azure portal.
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## Logs not being emitted
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- Only resources listed in the Azure Monitor resource log categories emit logs to Datadog.
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- Only resources listed in the Azure Monitor resource log categories emit logs to Datadog.
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To check whether the resource is emitting logs to Datadog:
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To check whether the resource is emitting logs to Datadog:
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1. Navigate to Azure diagnostic setting for the specific resource.
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1. Navigate to the Azure diagnostic setting for the specific resource.
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1. Check that there's a Datadog diagnostic setting.
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- Resource doesn't support sending logs. Only resource types with monitoring log categories can be configured to send logs. For more information, see [supported categories](/azure/azure-monitor/essentials/resource-logs-categories).
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- Limit of five diagnostic settings reached. Each Azure resource can have a maximum of five diagnostic settings. For more information, see [diagnostic settings](/azure/azure-monitor/essentials/diagnostic-settings?tabs=portal).
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- Export of Metrics data isn't supported under Azure Monitor diagnostic settings by partner solutions.
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- Export of Metrics data isn't supported under Azure Monitor diagnostic settings by partner solutions.
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## Metrics not being emitted
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The Datadog resource is assigned a **Monitoring Reader** role in the appropriate Azure subscription. This role enables the Datadog resource to collect metrics and send those metrics to Datadog.
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To check whether the resource has the correct role assignment, open the Azure portal and select the subscription. In the left pane, select **Access Control (IAM)**. Search for the Datadog resource name. Confirm that the Datadog resource has the **Monitoring Reader** role assignment.
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To check whether the resource has the correct role assignment, open the Azure portal, and select the subscription. In the left pane, select **Access Control (IAM)**. Search for the Datadog resource name. Confirm that the Datadog resource has the **Monitoring Reader** role assignment.
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## Datadog agent installation fails
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The Azure Datadog integration provides you with the ability to install Datadog agent on a virtual machine or app service. The API key selected as **Default Key** in the API Keys screen is used to configure the Datadog agent. If a default key isn't selected, the Datadog agent installation fails.
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The Azure Datadog integration provides you with the ability to install the Datadog agent on a virtual machine or app service. The API key selected as **Default Key** in the API Keys screen is used to configure the Datadog agent. If a default key isn't selected, the Datadog agent installation fails.
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If the Datadog agent is configured with an incorrect key, navigate to the API keys screen and change the **Default Key**. You must uninstall the Datadog agent and reinstall it to configure the virtual machine with the new API keys.
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> [!div class="nextstepaction"]
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> [Azure portal](https://portal.azure.com/#view/HubsExtension/BrowseResource/resourceType/Microsoft.Datadog%2Fmonitors)
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>
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> [!div class="nextstepaction"]
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> [Azure Marketplace](https://azuremarketplace.microsoft.com/marketplace/apps/datadog1591740804488.dd_liftr_v2?tab=Overview)

‎articles/partner-solutions/includes/diagnostic-settings.md‎

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## Diagnostic settings not created as expected after moving a resource
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If you need to delete a resource, rename, or move a resource, or migrate it across resource groups or subscriptions, first delete its diagnostic settings. Otherwise, if you recreate this resource, the diagnostic settings for the deleted resource could be included with the new resource, depending on the resource configuration for each resource. If the diagnostics settings are included with the new resource, this resumes the collection of resource logs as defined in the diagnostic setting and sends the applicable metric and log data to the previously configured destination. Also, it's a good practice to delete the diagnostic settings for a resource you're going to delete and don't plan on using again to keep your environment clean. [Learn more](/azure/azure-monitor/essentials/diagnostic-settings)
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If you need to delete a resource, rename, or move a resource, or migrate it across resource groups or subscriptions, first delete its diagnostic settings. Otherwise, if you recreate this resource, the diagnostic settings for the deleted resource could be included with the new resource, depending on the resource configuration for each resource. If the diagnostics settings are included with the new resource, this resumes the collection of resource logs as defined in the diagnostic setting and sends the applicable metric and log data to the previously configured destination. Also, it's a good practice to delete the diagnostic settings for a resource you're going to delete and don't plan on using again to keep your environment clean. [Learn more.](/azure/azure-monitor/essentials/diagnostic-settings)
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## Manual updates to diagnostic settings created via tag rules
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Diagnostic settings are created based on tag rules. Currently, changing log categories through the diagnostic settings page is not permitted. While you may be able to uncheck log categories and save them, they will revert to default settings (as per tag rules).
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If destination details are modified, a new diagnostic setting with the original configuration is recreated. This is subject to the limitation of a maximum of five diagnostic settings per resource. [Learn More](/azure/azure-monitor/essentials/diagnostic-settings)
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If destination details are modified, a new diagnostic setting with the original configuration is recreated. This is subject to the limitation of a maximum of five diagnostic settings per resource. [Learn More.](/azure/azure-monitor/essentials/diagnostic-settings)

‎articles/partner-solutions/includes/marketplace-purchase-errors.md‎

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|"The Microsoft.SaaS RP is not registered on the Azure subscription." |Before you use a resource provider, you must make sure that your Azure subscription is registered for it. For more information, see [Register a resource provider](../../azure-resource-manager/management/resource-providers-and-types.md#register-resource-provider) and [Resolve errors for resource provider registration](../../azure-resource-manager/troubleshooting/error-register-resource-provider.md). |
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|"Plan cannot be purchased on a free subscription, please upgrade your account." |You can't make Azure Marketplace purchases on a free Azure subscription. For more information, see [Azure free account FAQ]( https://azure.microsoft.com/pricing/purchase-options/azure-account?cid=msft_learn
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|"The Microsoft.SaaS RP isn't registered on the Azure subscription." |Before you use a resource provider, you must make sure that your Azure subscription is registered for it. For more information, see [Register a resource provider](../../azure-resource-manager/management/resource-providers-and-types.md#register-resource-provider) and [Resolve errors for resource provider registration](../../azure-resource-manager/troubleshooting/error-register-resource-provider.md). |
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|"Plan can't be purchased on a free subscription, please upgrade your account." |You can't make Azure Marketplace purchases on a free Azure subscription. For more information, see [Azure free account FAQ]( https://azure.microsoft.com/pricing/purchase-options/azure-account?cid=msft_learn).
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|"Purchase has failed because we couldn't find a valid payment method associated with your Azure subscription." |Use a different Azure subscription, or add or update credit card or payment method information for this subscription. For more information, see [Purchase a SaaS offer in the Azure portal](/marketplace/purchase-saas-offer-in-azure-portal#common-error-messages-and-solutions). |
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|"The Publisher does not make available Offer, Plan in your Subscription/Azure account's region." |The offer or the specific plan isn't available to the billing account market that's connected to the Azure subscription. |
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|"Enrollment for Azure Marketplace is set to Free/BYOL SKUs only, purchase for Azure product is not allowed. Please contact your enrollment administrator to change EA settings." |Enterprise administrators can disable or enable Azure Marketplace purchases for all Azure subscriptions under their enrollment. For more information, see [Enabling Azure Marketplace purchases](../../cost-management-billing/manage/ea-azure-marketplace.md#enabling-azure-marketplace-purchases) and [Introduction to listing options](/partner-center/marketplace/determine-your-listing-type#overview). |
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|"Marketplace is not enabled for the Azure subscription." |Enterprise administrators can disable or enable Azure Marketplace purchases for all Azure subscriptions under their enrollment. For more information, see [Enabling Azure Marketplace purchases](../../cost-management-billing/manage/ea-azure-marketplace.md#enabling-azure-marketplace-purchases). |
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|"Plan by publisher is not available to you for purchase due to private marketplace settings made by your tenant's IT administrator." |Your company uses a private marketplace to limit the access of its organization to specific offers and plans. The specific offer or the plan wasn't set up to be available in the tenant's private marketplace. Contact your tenant's IT administrator. |
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|"The Publisher doesn't make available Offer, Plan in your Subscription/Azure account's region." |The offer or the specific plan isn't available to the billing account market that's connected to the Azure subscription. |
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|"Enrollment for Azure Marketplace is set to Free/BYOL SKUs only, purchase for Azure product isn't allowed. Please contact your enrollment administrator to change EA settings." |Enterprise administrators can disable or enable Azure Marketplace purchases for all Azure subscriptions under their enrollment. For more information, see [Enabling Azure Marketplace purchases](../../cost-management-billing/manage/ea-azure-marketplace.md#enabling-azure-marketplace-purchases) and [Introduction to listing options](/partner-center/marketplace/determine-your-listing-type#overview). |
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|"Marketplace isn't enabled for the Azure subscription." |Enterprise administrators can disable or enable Azure Marketplace purchases for all Azure subscriptions under their enrollment. For more information, see [Enabling Azure Marketplace purchases](../../cost-management-billing/manage/ea-azure-marketplace.md#enabling-azure-marketplace-purchases). |
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|"Plan by publisher isn't available to you for purchase due to private marketplace settings made by your tenant's IT administrator." |Your company uses a private marketplace to limit the access of its organization to specific offers and plans. The specific offer or the plan wasn't set up to be available in the tenant's private marketplace. Contact your tenant's IT administrator. |
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|"The EA subscription doesn't allow Marketplace purchases." |Use a different subscription or check whether your Enterprise Agreement subscription is enabled for Azure Marketplace purchases. For more information, see [Enabling Azure Marketplace purchases](../../cost-management-billing/manage/ea-azure-marketplace.md#enabling-azure-marketplace-purchases). |

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