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Freshness Edit: Azure Native Integration services
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articles/partner-solutions/dynatrace/troubleshoot.md

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title: Troubleshooting Azure Native Dynatrace Service
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description: This article provides information about troubleshooting Dynatrace for Azure
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ms.topic: conceptual
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ms.date: 06/20/2024
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ms.topic: troubleshooting-general
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ms.date: 02/02/2026
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---
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## Logs not being emitted or limit reached issue
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- Resource doesn't support sending logs. Only resource types with monitoring log categories can be configured to send logs. For more information, see [supported categories](/azure/azure-monitor/essentials/resource-logs-categories).
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- Resource doesn't support sending logs. Only resource types with monitoring log categories can be configured to send logs. For more information, see [supported categories](/azure/azure-monitor/essentials/resource-logs-categories).
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- Limit of five diagnostic settings reached. This displays the message of Limit reached against the resource. Each Azure resource can have a maximum of five diagnostic settings. For more information, see [diagnostic settings](/azure/azure-monitor/essentials/diagnostic-settings?tabs=portal) You can go ahead and remove the other destinations to make sure each resource is sending data to at max five destinations.
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- Export of Metrics data isn't supported currently by the partner solutions under Azure Monitor diagnostic settings.
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- The partner solutions under Azure Monitor diagnostic settings don't currently support export of Metrics data.
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## Single sign-on errors
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- **Single sign-on configuration indicates lack of permissions**
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- Occurs when the user that is trying to configure single sign-on doesn't have Manage users permissions for the Dynatrace account. For a description of how to configure this permission, see [here](https://www.dynatrace.com/support/help/shortlink/azure-native-integration#setup).
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- Occurs when the user that's trying to configure single sign-on doesn't have Manage users permissions for the Dynatrace account. Find a description of [how to configure this permission here](https://www.dynatrace.com/support/help/shortlink/azure-native-integration#setup).
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- **Unable to save single sign-on settings**
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- Error happens when there's another Enterprise app that is using the Dynatrace SAML identifier. To find which app is using it, select **Edit** on the Basic **SAML** configuration section. To fix this issue, either disable the other app or use the other app as the Enterprise app to set up SAML SSO.
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- Error happens when there's another Enterprise app that's using the Dynatrace SAML identifier. To find which app is using it, select **Edit** on the Basic **SAML** configuration section. To fix this issue, either disable the other app or use the other app as the Enterprise app to set up SAML SSO.
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- **App not showing in Single sign-on settings page**
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- First, search for application ID. If no result is shown, check the SAML settings of the app. The grid only shows apps with correct SAML settings.
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> [!div class="nextstepaction"]
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> [Azure portal](https://portal.azure.com/#view/HubsExtension/BrowseResource/resourceType/Dynatrace.Observability%2Fmonitors)
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>
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> [!div class="nextstepaction"]
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> [Azure Marketplace](https://azuremarketplace.microsoft.com/marketplace/apps/dynatrace.dynatrace_portal_integration?tab=Overview)

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