Updating note and adding FAQs

Author: garrodonnell

articles/active-directory-b2c/faq.yml

@@ -321,3 +321,25 @@ sections:
           In Azure AD B2C, I revoke all sessions of a user by using the Azure portals Revoke sessions button, but it doesn't work.
         answer: |
           Currently, Azure AD B2C doesn't support user session revocation from the Azure portal. However, you can achieve this task by using [Microsoft Graph PowerShell](manage-users-portal.md#revoke-a-consumer-users-session) or [Microsoft Graph API](/graph/api/user-revokesigninsessions).
+  - name: Azure AD External Identities P2 retirement
+    questions:
+      - question: |
+          What happened to Azure AD External Identities P2 in B2C tenants?
+        answer: |
+          Azure AD External Identities P2 has been retired in B2C tenants. ID Protection and other P2-only features are no longer available. This change doesn't affect the broader Azure AD B2C platform, which continues to be supported.
+      - question: |
+          Does the P2 retirement affect workforce tenants?
+        answer: |
+          No. ID Protection remains available for business guests in workforce tenants as part of Azure AD External Identities P1. The retirement applies only to B2C tenants.
+      - question: |
+          What should I do if I was using ID Protection in my B2C tenant?
+        answer: |
+          To continue protecting against identity-based risks in B2C, consider integrating a [partner identity verification provider](identity-verification-proofing.md). You can also strengthen sign-in security by switching to P1 and enabling always-on multifactor authentication (MFA) for your users.
+      - question: |
+          Will I still be billed for P2 after the retirement?
+        answer: |
+          If your B2C tenant is still on the P2 pricing tier, you'll continue to be billed at the P2 rate until you switch to P1. For guidance on changing your pricing tier, see [Azure AD B2C billing](billing.md).
+      - question: |
+          Is the P2 retirement related to the Azure AD B2C end of sale?
+        answer: |
+          These are separate topics. The end of sale means Azure AD B2C is no longer available to new customers as of May 2025. The P2 retirement specifically discontinues the P2 pricing tier and ID Protection in B2C tenants. Existing B2C customers on P1 can continue using the service.

includes/active-directory-b2c-identity-protection-retirement.md

@@ -3,9 +3,9 @@ author: garrodonnell
 ms.service: azure-active-directory
 ms.subservice: b2c
 ms.topic: include
-ms.date: 03/03/2026
+ms.date: 03/09/2026
 ms.author: godonnell
 ---
 
 > [!IMPORTANT]
-> **Azure AD External Identities P2 retirement in B2C tenants:** Starting March 15, 2026, Azure AD External Identities P2 and ID Protection are no longer available in B2C tenants. ID Protection is still available for business guests in workforce tenants as part of Azure AD External Identities P1. If you're currently on P2, you'll continue to be billed until you switch to P1. For guidance on changing your pricing tier, see [Azure AD B2C billing](../articles/active-directory-b2c/billing.md). To protect against identity-based risks in B2C, consider using a [partner identity verification provider](../articles/active-directory-b2c/identity-verification-proofing.md). For more help, [contact support](../articles/active-directory-b2c/find-help-open-support-ticket.md).
+> **Azure AD External Identities P2 has been retired in B2C tenants.** P2 and ID Protection are no longer available in B2C tenants. For details on billing, alternatives, and workforce tenant availability, see the [P2 retirement FAQ](../articles/active-directory-b2c/faq.yml#azure-ad-external-identities-p2-retirement).