Merge pull request #312525 from halkazwini/er-redirect

ER troubleshoot articles redirect

Author: Carolyn135

articles/expressroute/TOC.yml

@@ -299,22 +299,6 @@
           href: customer-controlled-gateway-maintenance.md
     - name: Support for working remotely
       href: ../networking/working-remotely-support.md?toc=/azure/expressroute/toc.json
-- name: Troubleshoot
-  items:
-    - name: Troubleshoot gateway migration
-      href: /troubleshoot/azure/expressroute/gateway-migration-error-messaging
-    - name: Obtain correlation ID
-      href: /troubleshoot/azure/expressroute/get-correlation-id
-    - name: Verifying ExpressRoute connectivity
-      href: /troubleshoot/azure/expressroute/expressroute-troubleshooting-expressroute-overview
-    - name: Resolving network performance issues
-      href: /troubleshoot/azure/expressroute/expressroute-troubleshooting-network-performance
-    - name: Reset a failed circuit
-      href: /troubleshoot/azure/expressroute/reset-circuit
-    - name: Getting ARP tables
-      href: /troubleshoot/azure/expressroute/expressroute-troubleshooting-arp-resource-manager
-    - name: Questions & answers
-      href: /answers/tags/225/azure-expressroute
 - name: Reference
   items:
     - name: Monitoring data reference
@@ -377,3 +361,6 @@
         - name: Configure ExpressRoute and S2S coexisting connections
           href: expressroute-howto-coexist-classic.md
         - name: Change circuit from classic to Resource Manager
+          href: expressroute-howto-move-arm.md
+- name: Support and troubleshooting for ExpressRoute
+  href: expressroute-support-help.md

articles/expressroute/expressroute-support-help.md

@@ -0,0 +1,64 @@
+---
+title: Azure ExpressRoute support and help options 
+description: How to obtain help and support for questions or problems when you create solutions using Azure ExpressRoute. 
+author: duongau
+ms.author: duau
+ms.service: azure-expressroute
+ms.topic: troubleshooting
+ms.date: 03/03/2026
+ms.custom: support-help-page
+
+# Customer intent: As a network engineer or cloud solutions architect, I want to access troubleshooting resources and support options for Azure ExpressRoute, so that I can efficiently resolve connectivity issues and ensure reliable hybrid network connectivity.
+---
+
+# Support and troubleshooting for Azure ExpressRoute
+
+Here are suggestions for where you can get help when developing your Azure ExpressRoute solutions.
+
+## Self help troubleshooting
+
+Various articles explain how to determine, diagnose, and fix issues that you might encounter when using Azure ExpressRoute. Use these articles to troubleshoot connectivity problems, performance issues, circuit configuration, and more. 
+
+For a full list of self help troubleshooting content, see [Azure ExpressRoute troubleshooting documentation](/troubleshoot/azure/expressroute/welcome-expressroute).
+
+
+## Post a question on Microsoft Q&A
+
+For quick and reliable answers on your technical product questions from Microsoft Engineers, Azure Most Valuable Professionals (MVPs), or our expert community, engage with us on [Microsoft Q&A](/answers/products/azure), Azure's preferred destination for community support. 
+
+If you can't find an answer to your problem using search, submit a new question to Microsoft Q&A. Use the [azure-expressroute](/answers/tags/225/azure-expressroute) tag when asking your question.
+
+## Create an Azure support request
+
+Explore the range of [Azure support options and choose the plan](https://azure.microsoft.com/support/plans) that best fits, whether you're a developer just starting your cloud journey or a large organization deploying business-critical, strategic applications. Azure customers can create and manage support requests in the Azure portal.
+
+- If you already have an Azure Support Plan, [open a support request here](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/newsupportrequest).
+
+- To sign up for a new Azure Support Plan, [compare support plans](https://azure.microsoft.com/support/plans/) and select the plan that works for you. 
+
+
+## Create a GitHub issue
+
+If you need help with the language and tools used to develop and manage Azure ExpressRoute, open an issue in its repository on GitHub.
+
+| Library | GitHub issues URL|
+| --- | --- |
+| Azure PowerShell | https://github.com/Azure/azure-powershell/issues |
+| Azure CLI | https://github.com/Azure/azure-cli/issues | 
+| Azure REST API | https://github.com/Azure/azure-rest-api-specs/issues | 
+| Azure SDK for Java | https://github.com/Azure/azure-sdk-for-java/issues | 
+| Azure SDK for Python | https://github.com/Azure/azure-sdk-for-python/issues | 
+| Azure SDK for .NET | https://github.com/Azure/azure-sdk-for-net/issues | 
+| Azure SDK for JavaScript | https://github.com/Azure/azure-sdk-for-js/issues | 
+| Terraform | https://github.com/Azure/terraform/issues | 
+
+
+## Stay informed of updates and new releases
+
+Learn about important product updates, roadmap, and announcements in [Azure Updates](https://azure.microsoft.com/updates/?product=expressroute).
+
+News and information about Azure ExpressRoute is shared at the [Azure blog](https://azure.microsoft.com/blog/).
+
+## Next step
+
+Learn more about [Azure ExpressRoute](index.yml)