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Merge pull request #310406 from dbasantes/main
Update SMS sender type availability section
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  • articles/communication-services/concepts/sms

articles/communication-services/concepts/sms/concepts.md

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@@ -64,7 +64,22 @@ To send SMS, you must have a sender ID—this can be a phone number or an alphan
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\* For detailed formatting requirements, see [Alphanumeric sender ID FAQ](./sms-faq.md#alphanumeric-sender-id) .
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## Sender Type Availability by Country (destination)
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## Sender Type Availability by Country/Region
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> [!IMPORTANT]
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> **Sender geographic scope**
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>
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> SMS senders are **country/region-scoped**. A sender can deliver messages only within the country/region (or countries/regions) for which it was provisioned, enabled, or approved.
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>
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> - **Short Codes:**
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> US Short Codes send SMS only to the **United States and Puerto Rico**. Short Codes in all other countries/regions can send SMS **only within the country/region where they were obtained**.
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>
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> - **All other sender types** (Toll-Free numbers, 10-digit long codes, mobile numbers, and Alphanumeric Sender IDs) can send SMS **only to the countries/regions where they are purchased, enabled, or registered**.
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> Cross-country/region SMS delivery using a single sender is not supported. For multi-country/region messaging, you can use [Messaging Connect](../sms/messaging-connect.md).
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| Supported Destinations | Toll-Free | Short Code | 10DLC | Mobile Number | Dynamic Alpha | Prereg. Alpha |
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|------------------|-----------|------------|-------|----------------|----------------|----------------|

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