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Copy file name to clipboardExpand all lines: articles/backup/azure-backup-architecture-for-sap-hana-backup.md
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title: Azure Backup architecture for SAP HANA Backup
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description: Learn about Azure Backup architecture for SAP HANA backup.
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ms.topic: overview
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ms.date: 06/05/2025
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ms.date: 08/19/2025
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ms.service: azure-backup
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author: AbhishekMallick-MS
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ms.author: v-mallicka
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-[Restore SAP HANA databases on Azure VMs using Azure portal](./sap-hana-db-restore.md) and [Azure CLI](tutorial-sap-hana-restore-cli.md).
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- Manage SAP HANA databases that are backed up by Azure Backup using [Azure portal](./sap-hana-db-manage.md) and [Azure CLI](tutorial-sap-hana-manage-cli.md).
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- Restore SAP HANA System Replication on Azure VMs using [Azure portal](sap-hana-database-with-hana-system-replication-backup.md) and [Azure CLI](quick-restore-hana-cli.md).
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-[Troubleshoot SAP HANA snapshot backup jobs on Azure Backup](sap-hana-database-instance-troubleshoot.md).
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-[Well-architected data reliability enhancement for SAP HANA](/azure/well-architected/sap/design-areas/data-platform#use-data-backups).
Copy file name to clipboardExpand all lines: articles/backup/sap-hana-backup-support-matrix.md
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title: SAP HANA Backup support matrix
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description: In this article, learn about the supported scenarios and limitations when you use Azure Backup to back up SAP HANA databases on Azure VMs.
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ms.topic: reference
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ms.date: 06/10/2025
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ms.date: 08/19/2025
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ms.custom: references_regions
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ms.service: azure-backup
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author: AbhishekMallick-MS
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- Manage SAP HANA databases that are backed up by Azure Backup using [Azure portal](./sap-hana-db-manage.md) and [Azure CLI](tutorial-sap-hana-manage-cli.md).
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- Restore SAP HANA System Replication on Azure VMs using [Azure portal](sap-hana-database-with-hana-system-replication-backup.md) and [Azure CLI](quick-restore-hana-cli.md).
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-[Well-architected data reliability enhancement for SAP HANA](/azure/well-architected/sap/design-areas/data-platform#use-data-backups).
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- Learn how to [troubleshoot common issues when backing up SAP HANA databases](./backup-azure-sap-hana-database-troubleshoot.md)
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-[Troubleshoot common issues when backing up SAP HANA databases](./backup-azure-sap-hana-database-troubleshoot.md)
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-[Troubleshoot SAP HANA snapshot backup jobs on Azure Backup](sap-hana-database-instance-troubleshoot.md).
Copy file name to clipboardExpand all lines: articles/backup/sap-hana-database-about.md
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title: About the SAP HANA database backup on Azure VMs
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description: In this article, you'll learn about backing up SAP HANA databases that are running on Azure virtual machines.
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ms.topic: overview
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ms.date: 06/05/2025
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ms.date: 08/19/2025
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ms.service: azure-backup
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author: AbhishekMallick-MS
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ms.author: v-mallicka
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- Manage SAP HANA databases that are backed up by Azure Backup using [Azure portal](./sap-hana-db-manage.md) and [Azure CLI](tutorial-sap-hana-manage-cli.md).
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- Restore SAP HANA System Replication on Azure VMs using [Azure portal](sap-hana-database-with-hana-system-replication-backup.md) and [Azure CLI](quick-restore-hana-cli.md).
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-[Well-architected data reliability enhancement for SAP HANA](/azure/well-architected/sap/design-areas/data-platform#use-data-backups).
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-[Troubleshoot SAP HANA snapshot backup jobs on Azure Backup](sap-hana-database-instance-troubleshoot.md).
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title: Troubleshoot SAP HANA databases instance backup errors
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description: This article describes how to troubleshoot common errors that might occur when you use Azure Backup to back up SAP HANA database instances.
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ms.topic: troubleshooting
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ms.date: 09/30/2024
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ms.date: 08/19/2025
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ms.service: azure-backup
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author: AbhishekMallick-MS
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This article provides troubleshooting information to back up SAP HANA databases instances on Azure Virtual Machines. For more information on the SAP HANA backup scenarios we currently support, see [Scenario support](sap-hana-backup-support-matrix.md#scenario-support).
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## Common user errors
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## Common backup errors for SAP HANA database instances
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This section describes common errors that you might encounter when you back up SAP HANA database instances using Azure Backup. It also provides recommended actions to resolve these errors.
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### Error code: UserErrorVMIdentityNotEnabled
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**Recommended action**: Select another snapshot recovery point. For more information, see the [SAP HANA database backup troubleshooting article](https://aka.ms/HANASnapshotTSGuide).
**Error message**: This error happens to prevent multiple backups triggering on the same database/datasource. The next backup should finish successfully once the concurrent task/backup is completed.
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**Cause**: In some cases, where there are large numbers of databases in the same container, backups will trigger and get queued. The queue will cause the backup to start with a delay. So, it'll not be evident from start time and end time which task is concurrent.
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**Recommended action**: You need to reduce frequency on certain databases or distribute it to another container instead of having a single container.
**Error message**: File Systems `ext3` and `xfs` are currently supported. The operation fails for any other File System.
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**Recommended action**: Ensure that you're using the supported File System
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## Common restore errors for SAP HANA database instances
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This section describes common errors that you might encounter when you restore SAP HANA database instances using Azure Backup. It also provides recommended actions to resolve these errors.
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### UserErrorRestoreDiskIncompatible
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**Error message**: The restored disk type is not supported by the target vm.
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**Error message**: Snapshot based point in time restore operation could not be started because one of the previous restore steps is not complete
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**Cause**: Snapshot attach and mount or SystemDB recovery isn't done on the target VM.
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**Cause**: Snapshots attach and mount or SystemDB recovery isn't done on the target VM.
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**Recommended action**: Retry the operation after completing a snapshot attach and mount operation on the target machine.
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**Recommended action**: Retry the restore operation after you stop protection of the databases on the target machine and ensure that the *Backint path is empty*. [Learn more about Backint path](https://aka.ms/HANABackupConfigurations).
**Error message**: This error happens to prevent multiple backups triggering on the same database/datasource. The next backup should finish successfully once the concurrent task/backup is completed.
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**Cause**: In some cases, where there are large numbers of databases in the same container, backups will trigger and get queued. The queue will cause the backup to start with a delay. So, it'll not be evident from start time and end time which task is concurrent.
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**Recommended action**: You need to reduce frequency on certain databases or distribute it to another container instead of having a single container.
**Error message**: File Systems `ext3` and `xfs` are currently supported. The operation fails for any other File System.
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**Recommended action**: Ensure that you're using the supported File System
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## Appendix
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**Perform restoration actions in SAP HANA studio**
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1. Recover System database from data snapshot using HANA Studio. See this [SAP documentation](https://help.sap.com/docs/SAP_HANA_COCKPIT/afa922439b204e9caf22c78b6b69e4f2/9fd053d58cb94ac69655b4ebc41d7b05.html).
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1. Run the pre-registration script to reset the user credentials.
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1. Run the preregistration script to reset the user credentials.
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1. Once done, recover all tenant databases from a data snapshot using HANA Studio. See this [HANA documentation](https://help.sap.com/docs/SAP_HANA_COCKPIT/afa922439b204e9caf22c78b6b69e4f2/b2c283094b9041e7bdc0830c06b77bf8.html).
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