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Merge pull request #311244 from MekaylaMoore/custcontrol
add maintenance behavior
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articles/expressroute/customer-controlled-gateway-maintenance.md

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# Configure customer-controlled gateway maintenance for ExpressRoute
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This article helps you configure customer-controlled maintenance windows for your ExpressRoute virtual network gateways. Learn how to schedule customer-controlled maintenance for your gateways using the Azure portal or PowerShell.
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This article helps you configure customer-controlled maintenance windows for your ExpressRoute virtual network gateways. Learn how to schedule customer-controlled maintenance for your gateways using the Azure portal or PowerShell.
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[!INCLUDE [Overview](../../includes/vpn-gateway-customer-controlled-gateway-maintenance-article-overview.md)]
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For more information on limitations and frequently asked questions related to customer-controlled maintenance, see the [ExpressRoute FAQ](expressroute-faqs.md#customer-controlled).
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## Maintenance window behavior
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Consider the following information about maintenance window behavior:
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* **Start date**: The maintenance window takes effect on the configured start date. Before this date, maintenance or upgrades might occur outside the selected window.
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* **End date**: If you configure an end (expiration) date, the maintenance window is honored through that date. After the end date, maintenance or upgrades might occur outside the selected window.
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* **Daily schedule**: The selected start time and duration apply daily while the window is active.
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* **Timing within the window**: If an upgrade is scheduled during the window, it can occur at any time within the configured duration. For example, if the window starts at 8:30 AM and has a 6-hour duration, the upgrade might occur at any point between 8:30 AM and 2:30 PM.
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* **Upgrade frequency**: Upgrades don't necessarily occur every day during the maintenance window. An upgrade is only applied during the window when there's an upgrade available for the resource.
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## Azure portal steps
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