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[AQ] edit pass: Azure Operator Service Manager overview and how-to guides
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---
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title: What is Azure Operator Service Manager?
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description: Learn about Azure Operator Service Manager, an Azure orchestration service used to managed network service in large scale operator environments.
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title: What Is Azure Operator Service Manager?
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description: Learn about Azure Operator Service Manager, an Azure orchestration service for managing network services in large-scale operator environments.
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author: msftadam
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ms.author: adamdor
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ms.date: 10/18/2023
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# What is Azure Operator Service Manager?
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Azure Operator Service Manager is a cloud orchestration service designed to simplify management of complex edge network services hosted on the Azure Operator Nexus platform. It provides persona-based capabilities to onboard, compose, deploy, and update multi-vendor applications across one-to-many Azure sites and regions. Azure Operator Service Manager caters to large scale operator environments, accelerating workload migrations using Azure safe practices to ensure error-free service deployments.
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Azure Operator Service Manager is a cloud orchestration service that can simplify the management of complex edge network services hosted on the Azure Operator Nexus platform. It provides persona-based capabilities to onboard, compose, deploy, and update multiple-vendor applications across one-to-many Azure sites and regions.
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Azure Operator Service Manager caters to large-scale operator environments. It accelerates workload migrations by using Azure safe practices to help ensure error-free service deployments.
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:::image type="content" source="media/overview-unified-service.png" alt-text="Diagram that shows unified service orchestration across Azure domains." lightbox="media/overview-unified-service-lightbox.png":::
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## Technical overview
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Managing complex network service lifecycle efficiently and reliably can be a challenge. Azure Operator Service Manager’s unique approach introduces curated experiences for publishers, designers, and operators. The publisher role first onboards the network function, creating a network function description (NFD). The designer role then onboards the network service, creating a network service design (NSD) and configuration group schema (CGS). The operator role deploys a site network service, providing the site and run-time configuration group values (CGVs). These personas deploy a complete service stack, stretching across platforms, software and configuration requirements, as illustrated in the following workflows;
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Managing a complex network service lifecycle efficiently and reliably can be a challenge. Azure Operator Service Manager offers a unique approach that introduces curated experiences for publishers, designers, and operators.
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The publisher role first onboards the network function (NF) to create a network function description (NFD). The designer role then onboards the network service to create a network service design (NSD) and configuration group schema (CGS). The operator role deploys a site network service to provide configuration group values (CGVs) for the site and runtime. These personas deploy a complete service stack that stretches across platforms, software, and configuration requirements, as illustrated in the following workflows.
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:::image type="content" source="media/overview-deployment-workflows.png" alt-text="Illustration that shows the Azure Operator Service Manager (AOSM) deployment workflow." lightbox="media/overview-deployment-workflows-lightbox.png":::
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:::image type="content" source="media/overview-deployment-workflows.png" alt-text="Diagram that shows Azure Operator Service Manager deployment workflows." lightbox="media/overview-deployment-workflows-lightbox.png":::
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## Product features
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### Orchestrate service platforms
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### Orchestration of service platforms
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Azure Operator Service Manager's deep integration with Azure Operator Nexus ensures comprehensive coverage of infrastruction operations required for any network function type. For virtual network functions (VNFs) create L2/L3 isolation domains, network resources, trunk, and content service network (CSN) resources. For container network functions (CNFs) create initial Nexus AKS (NAKS) cluster, finalize cluster and test cluster for standards/security compliance.
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The deep integration of Azure Operator Service Manager with Azure Operator Nexus helps ensure comprehensive coverage of infrastructure operations that any NF type requires.
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For virtual network functions (VNFs), create Layer 2 and Layer 3 isolation domains, network resources, the trunk, and content service network (CSN) resources. For container network functions (CNFs), create the initial Nexus Azure Kubernetes Service (NAKS) cluster, finalize the cluster, and then test the cluster for standards/security compliance.
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### Flexible service composition
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Use Azure Operator Service Manager's service models to describe complex functional resource requirements across both installation and upgrade deployments. Use familiar artifacts like ARM templates with 'VHD' Images, for VNFs and Helm charts, with Docker images, for CNFs. Artifact versioning keeps multiple generations of software available and failure detection uses versions for automated rollback.
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Use Azure Operator Service Manager service models to describe complex functional resource requirements across both installation and upgrade deployments. Use familiar artifacts like Azure Resource Manager templates with:
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- Virtual hard disk (VHD) images for VNFs and Helm charts.
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- Docker images for CNFs.
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Artifact versioning keeps multiple generations of software available. Failure detection uses versions for automated rollback.
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### Repeatable service configuration
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Azure Operator Service Manager abstracts workload configuration into schemas and values capable of handling the expansive configuration requirements of the most demanding workloads. Publisher's can define static configuration, which never changes, or expose site-specific or unique-service configuration, dynamically. Configuration validation prechecks values, to ensure compliance with schema, while versioning manages both the major and minor configuration changes, which are common during workload lifecycle.
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Azure Operator Service Manager abstracts workload configuration into schemas and values that can handle the expansive configuration requirements of demanding workloads. Publishers can:
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- Define static configuration, which never changes.
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- Expose site-specific or unique service configuration dynamically.
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Configuration validation prechecks values to ensure compliance with schemas. Versioning manages both the major and minor configuration changes, which are common during the workload lifecycle.
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### Unified service workflows
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Define service management workflow tasks as a consolidated set of end-to-end Azure operations. Seamlessly manage infrastructure, software, and configuration for complex multi-vendor multi-region services. Develop workflows using Azure Resource Manager (ARM), just like other Azure service. Drive persona operations via any Azure interfaces, such as portal, CLI, API, or SDK.
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Define workflow tasks for service management as a consolidated set of end-to-end Azure operations. Seamlessly manage infrastructure, software, and configuration for complex multiple-vendor and multiple-region services.
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Develop workflows by using Azure Resource Manager, just like other Azure services. Drive persona operations via any Azure interface, such as the portal, CLI, API, or SDK.
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### Hybrid operations at scale
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Azure Operator Service Manager scales using the same underlying databases, analytics, and cloud-native fundamentals as Azure itself. Core and edge workloads can be managed together, as complete network deployments ranging in scale from private 5G to national networks. Alternatively, segregate resources using Azure subscription or role to create domain separation.
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Azure Operator Service Manager scales by using the same underlying databases, analytics, and cloud-native fundamentals as Azure itself. You can manage core and edge workloads together as complete network deployments that range in scale from private 5G to national networks. Alternatively, segregate resources by using Azure subscriptions or roles to create domain separation.
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### Safe upgrade practices
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Azure Operator Service Manager uses Azure safe practices to offer a common upgrade method for multi-vendor workload resources. Optimize upgrade process to reduce durations and finish fast. Detect failures, via intelligent service awareness, avoid failures, where possible, and where not, to fail fast. Minimize the impact of unplanned upgrade failures with pause-on-failure or rollbac-on-failure recovery options. Follow progress of complex upgrades with component level visibility and curated logging.
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Azure Operator Service Manager uses Azure safe practices to offer a common upgrade method for multiple-vendor workload resources. Optimize upgrade processes to reduce durations and finish fast. Detect failures via intelligent service awareness. Avoid failures where possible, and fail fast when failures aren't avoidable.
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### Operator grade security
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Minimize the impact of unplanned upgrade failures with pause-on-failure or rollback-on-failure recovery options. Follow the progress of complex upgrades with component-level visibility and curated logging.
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Azure Operator Service Manager works seamlessly with security features including Azure private link and secret management services to harden all interface between customer premise and Azure cloud. In addition, services installed onto the customer edge cluster undergoing rigorous security testing and are constantly updated for compliance with strong security posture.
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### Operator-grade security
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### Automation and AI
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Azure Operator Service Manager works seamlessly with security features like Azure Private Link and secret management services to harden all interfaces between customer premises and the Azure cloud platform.
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Achieve continuous integration and delivery combining Azure Operator Service Manager with Azure DevOps (ADO). Pull new software release directly from the latest repository, deploy using Azure safe practices and scale from one site to thousands of sites. Go further by influencing workflow decisions with data-driven insights and actions. Integrate with any Azure analytics or AI services, including Azure Fabric, Azure Data Explorer (ADX), Azure LogicApps, and Azure Copilot.
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Services installed on the customer edge cluster undergo rigorous security testing and are constantly updated for compliance with a strong security posture.
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## Conclusion
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### Automation and AI
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Achieve continuous integration and continuous delivery (CI/CD) by combining Azure Operator Service Manager with Azure DevOps. Pull new software releases directly from the latest repository, deploy by using Azure safe practices, and scale from one site to thousands of sites.
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By unifying service management, facilitating deployments at fleet-wide scale, and ensuring service consistency, operators can achieve accelerated service velocity, improved service reliability, and optimize service cost. Harness the power of Microsoft Azure through Azure Operator Service Manager to drive network services forward.
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Go further by influencing workflow decisions with data-driven insights and actions. Integrate with any Azure analytics or AI services, including Microsoft Fabric, Azure Data Explorer, Azure Logic Apps, and Microsoft Copilot.
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## Service Level Agreement
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## Service-level agreement
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SLA (Service Level Agreement) information can be found on the [Service Level Agreements SLA for Online Services](https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services?lang=1)).
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For service-level agreement (SLA) information, see the [list of SLAs for Microsoft online services](https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services?lang=1).
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### Related Azure services
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## Related Azure services
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Azure Operator Service Manager is often deployed in combination with the following Azure services.
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Azure Operator Service Manager is often deployed in combination with the following Azure services:
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- [Azure Operator Nexus](/azure/operator-nexus)
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- [Azure DevOps](/azure/devops)
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- [Microsoft Fabric](/fabric)
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- [Microsoft Copilot](/copilot)
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## Get access to Azure Operator Service Manager (AOSM) for your Azure subscription
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## Access to Azure Operator Service Manager for your Azure subscription
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To register your Azure subscription for access to Azure Operator Service Manager, contact your Microsoft account team. Or express your interest through the [partner registration form](https://forms.office.com/pages/responsepage.aspx?id=v4j5cvGGr0GRqy180BHbR7lMzG3q6a5Hta4AIflS-llUMlNRVVZFS00xOUNRM01DNkhENURXU1o2TS4u).
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## Conclusion
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Contact your Microsoft account team to register your Azure subscription for access to Azure Operator Service Manager (AOSM) or express your interest through the [partner registration form](https://forms.office.com/pages/responsepage.aspx?id=v4j5cvGGr0GRqy180BHbR7lMzG3q6a5Hta4AIflS-llUMlNRVVZFS00xOUNRM01DNkhENURXU1o2TS4u).
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By unifying service management, facilitating deployments at fleet-wide scale, and ensuring service consistency, operators can accelerate service velocity, improve service reliability, and optimize service cost. Operators can use Azure Operator Service Manager to drive network services forward.

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