Merge pull request #314780 from Xelu86/troublesapdaf

Stacyrch140 · web-flow · commit 3aa265c34858 · 2026-04-15T17:04:05.000-04:00
[Update] Troubleshooting the SAP Deployment Automation Framework
diff --git a/articles/sap/automation/troubleshooting.md b/articles/sap/automation/troubleshooting.md
@@ -1,43 +1,38 @@
 ---
-title: Troubleshoot the SAP Deployment Automation Framework
-description: Describe how to troubleshoot the SAP Deployment Automation Framework.
+title: Troubleshoot SAP Deployment Automation Framework
+description: Learn how to troubleshoot common issues with SAP Deployment Automation Framework, including deployment, configuration, and software download problems.
 author: kimforss
 ms.author: kimforss
-ms.reviewer: kimforss
-ms.date: 12/05/2023
-ms.topic: concept-article
+ms.date: 04/15/2026
+ms.topic: troubleshooting-general
 ms.service: sap-on-azure
 ms.subservice: sap-automation
-ms.custom:
 # Customer intent: As an SAP deployment engineer, I want to troubleshoot issues in the SAP Deployment Automation Framework, so that I can ensure successful deployments and maintain system integrity during the configuration and software download processes.
 ---
 
-# Troubleshooting the SAP Deployment Automation Framework
+# Troubleshoot SAP Deployment Automation Framework
 
-
-Within the SAP Deployment Automation Framework (SDAF), we recognize that there are many moving parts.  This article is intended to help you troubleshoot issues that you can encounter.
+SAP Deployment Automation Framework (SDAF) has many moving parts. This article helps you troubleshoot issues that you might encounter.
 
 ## Control plane deployment
 
 The control plane deployment consists of the following steps:
 
-1. Deploy the deployer infrastructure.
-2. Add the Service Principal details to the Deployer key vault.
-3. Deploy the SAP Library infrastructure
-4. Migrate the Terraform state for the Deployer to the SAP Library.
-5. Migrate the Terraform state for the SAP Library to the SAP Library.
-
-To track the progress of the deployment, the state is persisted in a file in the `.sap_deployment_automation` folder in the WORKSPACES directory.  
+* Deploy the deployer infrastructure.
+* Add the service principal details to the deployer key vault.
+* Deploy the SAP Library infrastructure.
+* Migrate the Terraform state for the deployer to the SAP Library.
+* Migrate the Terraform state for the SAP Library to the SAP Library.
 
-> [!div class="mx-tdCol2BreakAll "]
-> | Step  | What is being deployed                                                    | State file location      |
-> | ----- | ------------------------------------------------------------------------- | ------------------------ |
-> | 0     | Deployment infrastructure (virtual machine, key vault, Firewall, Bastion) | local                    |
-> | 1     | Service Principal details persisted in the deployer's key vault           | local                    |
-> | 2     | SAP Library infrastructure (storage accounts, Private DNS)                | local                    |
-> | 3     | Deployer terraform state migrated to remote storage                       | SAP Library              |
-> | 4     | SAP Library terraform state migrated to remote storage                    | SAP Library              |
+To track the progress of the deployment, the state is persisted in a file in the `.sap_deployment_automation` folder in the WORKSPACES directory.
 
+| Step  | What is being deployed                                                    | State file location      |
+| ----- | ------------------------------------------------------------------------- | ------------------------ |
+| 0     | Deployment infrastructure (virtual machine, key vault, Firewall, Bastion) | local                    |
+| 1     | Service Principal details persisted in the deployer's key vault           | local                    |
+| 2     | SAP Library infrastructure (storage accounts, Private DNS)                | local                    |
+| 3     | Deployer terraform state migrated to remote storage                       | SAP Library              |
+| 4     | SAP Library terraform state migrated to remote storage                    | SAP Library              |
 
 ## Deployment
 
@@ -47,12 +42,12 @@ This section describes how to troubleshoot issues that you can encounter when pe
 
 If you see an error similar to the following error when running the deployment:
 
-```text
-Unable to access keyvault: XXXXYYYYDEP00userBEB                             
+```
+Unable to access keyvault: XXXXYYYYDEP00userBEB
 Please ensure the key vault exists.
 ```
 
-This error indicates that the specified key vault doesn't exist or that the deployment environment is unable to access it. 
+This error indicates that the specified key vault doesn't exist or that the deployment environment is unable to access it.
 
 Depending on the deployment stage, you can resolve this issue in the following ways:
 
@@ -69,18 +64,18 @@ public_network_access_enabled = true
 
 If you see an error similar to the following error when running the deployment:
 
-```text
+```
 Error: : Error retrieving keys for Storage Account "mgmtweeutfstate###": azure.BearerAuthorizer#WithAuthorization: Failed to refresh the Token for request to
 https://management.azure.com/subscriptions/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/resourceGroups/MGMT-WEEU-SAP_LIBRARY/providers/Microsoft.Storage/storageAccounts/mgmtweeutfstate###/listKeys?api-version=2021-01-01
 : StatusCode=400 -- Original Error: adal: Refresh request failed. Status Code = '400'. Response body: {"error":"invalid_request","error_description":"Identity not found"} Endpoint
 http://169.254.169.254/metadata/identity/oauth2/token?api-version=2018-02-01&client_id=yyyyyyyy-yyyy-yyyy-yyyy-yyyyyyyyyyyy&resource=https%3A%2F%2Fmanagement.azure.com%2F
 ```
 
-This error indicates that the credentials used to do the deployment doesn't have access to the storage account. To resolve this issue, assign the 'Storage Account Contributor' role to the deployment credential on the terraform state storage account, the resource group or the subscription (if feasible). 
+This error indicates that the credentials used to do the deployment don't have access to the storage account. To resolve this issue, assign the **Storage Account Contributor** role to the deployment credential on the Terraform state storage account, the resource group, or the subscription (if feasible).
 
 You can verify if the deployment is being performed using a service principal or a managed identity by checking the output of the deployment. If the deployment is using a service principal, the output contains the following section:
 
-```text
+```
 	[set_executing_user_environment_variables]: Identifying the executing user and client
 		[set_azure_cloud_environment]: Identifying the executing cloud environment
 		[set_azure_cloud_environment]: Azure cloud environment: public
@@ -95,12 +90,11 @@ You can verify if the deployment is being performed using a service principal or
 		ARM_USE_MSI: false
 ```
 
-Look for the following line in the output: "ARM_USE_MSI: false"
+Look for the following line in the output: `ARM_USE_MSI: false`
 
 If the deployment is using a managed identity, the output contains the following section:
 
-```text
-
+```
 	[set_executing_user_environment_variables]: Identifying the executing user and client
 		[set_azure_cloud_environment]: Identifying the executing cloud environment
 		[set_azure_cloud_environment]: Azure cloud environment: public
@@ -114,9 +108,9 @@ If the deployment is using a managed identity, the output contains the following
 		ARM_USE_MSI: true
 ```
 
-Look for the following line in the output: "ARM_USE_MSI: true"
+Look for the following line in the output: `ARM_USE_MSI: true`
 
-You can assign the 'Storage Account Contributor' role to the deployment credential on the terraform state storage account, the resource group or the subscription (if feasible). Use the ARM_CLIENT_ID from the deployment output.
+You can assign the **Storage Account Contributor** role to the deployment credential on the Terraform state storage account, the resource group, or the subscription (if feasible). Use the `ARM_CLIENT_ID` from the deployment output.
 
 ```cloudshell-interactive
 export appId="<ARM_CLIENT_ID>"
@@ -126,7 +120,7 @@ az role assignment create --assignee ${appId} \
    --scope /subscriptions/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/resourceGroups/MGMT-WEEU-SAP_LIBRARY/providers/Microsoft.Storage/storageAccounts/mgmtweeutfstate###
 ```
 
-You may also need to assign the reader role to the deployment credential on the subscription containing the resource group with the Terraform state file. You can do that with the following command:
+You might also need to assign the Reader role to the deployment credential on the subscription containing the resource group with the Terraform state file. You can do that with the following command:
 
 ```cloudshell-interactive
 export appId="<ARM_CLIENT_ID>"
@@ -138,9 +132,9 @@ az role assignment create --assignee ${appId} \
 
 ### Private DNS Zone Name 'xxx' wasn't found
 
-If you see an error similar to the following error when running the deployment:
+If you see an error similar to the following errors when running the deployment:
 
-```text
+```
 Private DNS Zone Name: "privatelink.file.core.windows.net" was not found
 
 or
@@ -150,10 +144,9 @@ Private DNS Zone Name: "privatelink.blob.core.windows.net" was not found
 or
 
 Private DNS Zone Name: "privatelink.vaultcore.azure.net" was not found
-
 ```
 
-This error indicates that the Private DNS zone listed in the error isn't available. You can resolve this issue by either creating the Private DNS or providing the configuration for an existing private DNS Zone. For more information on how to create the Private DNS Zone, see [Create a private DNS zone](/azure/dns/private-dns-getstarted-cli#create-a-private-dns-zone).
+This error indicates that the Private DNS zone listed in the error isn't available. You can resolve this issue by either creating the Private DNS zone or providing the configuration for an existing Private DNS zone. For more information on how to create a Private DNS zone, see [Create a private DNS zone](/azure/dns/private-dns-getstarted-cli#create-a-private-dns-zone).
 
 You can specify the details for an existing private DNS zone by using the following variables:
 
@@ -165,32 +158,32 @@ management_dns_resourcegroup_name="<resource group name for the Private DNS Zone
 management_dns_subscription_id="<subscription id for resource group name for the Private DNS Zone>"
 
 use_custom_dns_a_registration=false
-
 ```
 
 Rerun the deployment after you made these changes.
 
 ### OverconstrainedAllocationRequest error
+
 If you see an error similar to the following error when running the deployment:
 
-```text
+```
 Virtual Machine Name: "devsap01app01": Code="OverconstrainedAllocationRequest" Message="Allocation failed. VM(s) with the following constraints cannot be allocated, because the condition is too restrictive. Please remove some constraints and try again. Constraints applied are:
 - Networking Constraints (such as Accelerated Networking or IPv6)
 - VM Size
 ```
 
-This error indicates that the selected VM size isn't available using the provided constraints.  To resolve this issue, select a different VM size or a different availability zone.
+This error indicates that the selected virtual machine (VM) size isn't available using the provided constraints. To resolve this issue, select a different VM size or a different availability zone.
 
-### The client 'xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx' with object id error
-If you see an error similar to the following message when running the deployment:
+### The client 'xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx' with object ID error
 
-```text
+If you see an error similar to the following message when running the deployment:
 
+```
 The client 'xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx' with object id 'yyyyyyyy-yyyy-yyyy-yyyy-yyyyyyyyyyyy' does not have
 authorization or an ABAC condition not fulfilled to perform action 'Microsoft.Authorization/roleAssignments/write' over scope '/subscriptions/XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX/resourceGroups/DEV-WEEU-SAP01-X00/providers/Microsoft.Storage/storageAccounts/....
 ```
 
-The error indicates that the deployment credential doesn't have 'User Access Administrator' role on the resource group. To resolve this issue, assign the 'User Access Administrator' role to the deployment credential on the resource group or the subscription (if feasible).
+The error indicates that the deployment credential doesn't have the **User Access Administrator** role on the resource group. To resolve this issue, assign the **User Access Administrator** role to the deployment credential on the resource group or the subscription (if feasible).
 
 ## Configuration
 
@@ -200,19 +193,19 @@ This section describes how to troubleshoot issues that you can encounter when pe
 
 If you see an error similar to the following message when running the deployment:
 
-```text
+```
 ERROR! this task 'ansible.builtin.command' has extra params, which is only allowed in the following modules: set_fact, shell, include_tasks, win_shell, import_tasks, import_role, include, win_command, command, include_role, meta, add_host, script, group_by, raw, include_vars
 ```
 
-This error indicates that the version of Ansible installed on the agent doesn't support this task. To resolve this issue, upgrade to the latest version of Ansible on the agent virtual machine.
+This error indicates that the version of Ansible installed on the agent doesn't support this task. To resolve this issue, upgrade to the latest version of Ansible on the agent VM.
 
 ## Software download
 
 This section describes how to troubleshoot issues that you can encounter when downloading the SAP software using the SAP Deployment Automation Framework.
 
 ### "HTTP Error 404: Not Found"
 
-This error indicates that the software version is no longer available for download. Open a GitHub issue [New Issue](https://github.com/Azure/SAP-automation-samples/issues/new/choose)to request an update to the Bill of Materials file, or update the Bill of Materials file yourself and submit a pull request.
+This error indicates that the software version is no longer available for download. Open a GitHub issue [New Issue](https://github.com/Azure/SAP-automation-samples/issues/new/choose) to request an update to the Bill of Materials file, or update the Bill of Materials file yourself and submit a pull request.
 
 ## Azure DevOps
 
@@ -222,15 +215,15 @@ This section describes how to troubleshoot issues that you can encounter when us
 
 If you see an error similar to the following message when running the Azure Pipelines:
 
-```text
+```
 ##[error]Variable group SDAF-MGMT could not be found.
 ##[error]Bash exited with code '2'.
 ```
 
-This error indicates that the configured personal access token doesn't have permissions to access the variable group. Ensure that the personal access token has the **Read & manage** permission for the variable group and that it's still valid. The personal access token is configured in the Azure DevOps pipeline variable groups either as 'PAT' in the control plane variable group or as 'WZ_PAT' in the workload zone variable group.
-
+This error indicates that the configured personal access token doesn't have permissions to access the variable group. Ensure that the personal access token has the **Read & manage** permission for the variable group and that it's still valid. The personal access token is configured in the Azure DevOps pipeline variable groups either as `PAT` in the control plane variable group or as `WZ_PAT` in the workload zone variable group.
 
-## Next step
+## Related content
 
-> [!div class="nextstepaction"]
-> [Configure custom naming](naming-module.md)
+- [SAP Deployment Automation Framework](deployment-framework.md)
+- [Deploy the control plane](deploy-control-plane.md)
+- [Configure Azure DevOps for the automation framework](configure-devops.md)
