Merge pull request #314726 from halkazwini/waf-tshoot

WAF support and troubleshoot article

Author: v-shils

articles/web-application-firewall/support-help.md

@@ -0,0 +1,64 @@
+---
+title: Support and Troubleshooting
+titleSuffix: Azure Web Application Firewall
+description: How to obtain help and support for questions or problems when you create solutions using Azure Web Application Firewall (WAF). 
+author: halkazwini
+ms.author: halkazwini
+ms.service: azure-web-application-firewall
+ms.topic: troubleshooting
+ms.date: 04/14/2026
+ms.custom: support-help-page
+
+# Customer intent: As a network engineer or cloud solutions architect, I want to access troubleshooting resources and support options for Azure Web Application Firewall (WAF), so that I can efficiently resolve any issues I have in my WAF deployment.
+---
+
+# Support and troubleshooting for Azure Web Application Firewall
+
+Here are suggestions for where you can get help when developing your Azure Web Application Firewall (WAF) solutions.
+
+## Self help troubleshooting
+
+Various articles explain how to determine, diagnose, and fix issues that you might encounter when using Azure Web Application Firewall. Use these articles to troubleshoot connectivity problems, performance issues, circuit configuration, and more. 
+
+For a full list of self help troubleshooting content, see [Azure Web Application Firewall troubleshooting documentation](/troubleshoot/azure/web-application-firewall/welcome-azure-web-application-firewall).
+
+## Post a question on Microsoft Q&A
+
+For quick and reliable answers on your technical product questions from Microsoft Engineers, Azure Most Valuable Professionals (MVPs), or our expert community, engage with us on [Microsoft Q&A](/answers/products/azure), Azure's preferred destination for community support. 
+
+If you can't find an answer to your problem using search, submit a new question to Microsoft Q&A. Use the [azure-web-application-firewall](/answers/topics/azure-web-application-firewall.html) tag when asking your question:
+
+## Create an Azure support request
+
+Explore the range of [Azure support options and choose the plan](https://azure.microsoft.com/support/plans) that best fits, whether you're a developer just starting your cloud journey or a large organization deploying business-critical, strategic applications. Azure customers can create and manage support requests in the Azure portal.
+
+- If you already have an Azure Support Plan, [open a support request here](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/newsupportrequest).
+
+- To sign up for a new Azure Support Plan, [compare support plans](https://azure.microsoft.com/support/plans/) and select the plan that works for you. 
+
+## Create a GitHub issue
+
+If you need help with the language and tools used to develop and manage Azure Web Application Firewall, open an issue in its repository on GitHub.
+
+| Library | GitHub issues URL|
+| --- | --- |
+| Azure PowerShell | https://github.com/Azure/azure-powershell/issues |
+| Azure CLI | https://github.com/Azure/azure-cli/issues | 
+| Azure REST API | https://github.com/Azure/azure-rest-api-specs/issues | 
+| Azure SDK for Java | https://github.com/Azure/azure-sdk-for-java/issues | 
+| Azure SDK for Python | https://github.com/Azure/azure-sdk-for-python/issues | 
+| Azure SDK for .NET | https://github.com/Azure/azure-sdk-for-net/issues | 
+| Azure SDK for JavaScript | https://github.com/Azure/azure-sdk-for-js/issues | 
+| Terraform | https://github.com/Azure/terraform/issues | 
+
+
+## Stay informed of updates and new releases
+
+Learn about important product updates, roadmap, and announcements in [Azure Web Application Firewall Updates](https://azure.microsoft.com/updates/?filters=%5B"Web+Application+Firewall"%5D).
+
+News and information about Azure Web Application Firewall is shared at the [Azure blog](https://azure.microsoft.com/blog/).
+
+## Next step
+
+> [!div class="nextstepaction"]
+> [Azure Web Application Firewall](index.yml)

articles/web-application-firewall/toc.yml

@@ -280,3 +280,5 @@ items:
     href: https://azure.microsoft.com/regions/services/
   - name: Stack Overflow
     href: https://stackoverflow.com/questions/tagged/azure-waf
+- name: Support and troubleshooting
+  href: support-help.md