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vpn-gateway-vwan-vpn-client-prerequisites-check.md

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vpn-gateway-vwan-vpn-client-prerequisites-check.md

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ms.author cherylmc
author cherylmc
ms.date 03/14/2025
ms.service azure-vpn-gateway
ms.topic include

Run a prerequisites check manually

  1. Open the Azure VPN Client and select the client connection profile that you want to check.

  2. At the bottom of the page, click Prerequisites to open the prerequisites page.

  3. Select Run Prerequisites Test to run the check.

  4. After the prerequisites check has completed, the Status shows Complete. Review the results. If any test items don't pass, the status indicates that and prescriptive measures are provided to help you mitigate the issue.

    :::image type="content" source="./media/vpn-gateway-vwan-azure-vpn-client-prerequisites-check/error.png" alt-text="Screenshot of prerequisites test status results." lightbox="./media/vpn-gateway-vwan-azure-vpn-client-prerequisites-check/error-expand.png":::

Disable automatic prerequisites checks

The Enable Prerequisites Tests setting lets you select to enable or disable automatic periodic prerequisites checks. This setting is enabled by default. To disable automatic prerequisite checks:

  1. Open the Azure VPN Client.
  2. Click ... at the bottom of the page and select Settings.
  3. On the Settings page, de-select Enable Prerequisites Tests. The setting is automatically saved. Items shown on the Settings page apply to all client connection profiles.