| author | ankitaduttaMSFT |
|---|---|
| ms.service | azure-site-recovery |
| ms.topic | include |
| ms.date | 10/26/2018 |
| ms.author | ankitadutta |
| Sample error message | Recommended action |
|---|---|
| ERROR Failed to load Accounts. Error: System.IO.IOException: Unable to read data from the transport connection when installing and registering the CS server. | Ensure that TLS 1.0 is enabled on the computer. |
Registration failures can be debugged by reviewing the logs in the %ProgramData%\ASRLogs folder.
| Sample error message | Recommended action |
|---|---|
| 09:20:06:InnerException.Type: SrsRestApiClientLib.AcsException,InnerException. Message: ACS50008: SAML token is invalid. Trace ID: 0000aaaa-11bb-cccc-dd22-eeeeee333333 Correlation ID: aaaa0000-bb11-2222-33cc-444444dddddd> Timestamp: 2016-12-12 14:50:08Z |
Ensure that the time on your system clock is not more than 15 minutes off the local time. Rerun the installer to complete the registration. |
| 09:35:27 :DRRegistrationException while trying to get all disaster recovery vault for the selected certificate: : Threw Exception.Type:Microsoft.DisasterRecovery.Registration.DRRegistrationException, Exception.Message: ACS50008: SAML token is invalid. Trace ID: 2222cccc-33dd-eeee-ff44-aaaaaa555555 Correlation ID: bbbb1111-cc22-3333-44dd-555555eeeeee Timestamp: 2016-05-19 01:35:39Z |
Ensure that the time on your system clock is not more than 15 minutes off the local time. Rerun the installer to complete the registration. |
| 06:28:45:Failed to create certificate 06:28:45:Setup cannot proceed. A certificate required to authenticate to Site Recovery cannot be created. Rerun Setup |
Ensure that you're running setup as a local administrator. |