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data-box-shipping-self-managed.md

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data-box-shipping-self-managed.md

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author stevenmatthew
ms.service azure-databox
ms.topic include
ms.date 06/07/2022
ms.author shaas

If you selected self-managed shipping when you created your order, follow these instructions (except for Brazil).

  1. Write down the Authorization code that's shown on the Prepare to Ship page of the local web UI for the Data Box after the step completes successfully.

  2. Power off the device and remove the cables. Spool and securely place the power cord that was provided with the device at the back of the device.

  3. When you're ready to return the device, send an email to the Azure Data Box Operations team using the template below.

    To: [email protected]
Subject: Request for Azure Data Box drop-off for order: 'orderName'
Body:
    1. Order name  
    2. Authorization code available after Prepare to Ship has completed [Yes/No]  
    3. Contact name of the person dropping off. You will need to display a government-approved
    ID during the drop off.