| author | stevenmatthew |
|---|---|
| ms.service | azure-databox |
| ms.topic | include |
| ms.date | 05/07/2021 |
| ms.author | shaas |
| ms.custom | sfi-image-nochange |
To review non-retryable errors and proceed with your order, do the following steps:
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Open your order in the Azure portal.
If any non-retryable errors prevented files from uploading, you see the following notification. The current order status will be Data copy completed with errors. Device pending data erasure.
Make a note of the COPY LOG PATH in DATA COPY DETAILS. You review the errors in the data copy log.
[!NOTE] [!INCLUDE data-box-copy-logs-behind-firewall]
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Select Confirm device erasure to open a review panel.
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Review the errors in the data copy log using the copy log path that you made a note of earlier. If you need to, you can select Close to display the path again.
You need to fix any configuration issues before you try another upload via a network transfer or a new import order.
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After you review the errors, select the check box to acknowledge that you're ready to proceed with data erasure. Then select Proceed.
After the data is secure erased from the device, the order status is updated to Copy completed with errors.
If you don't take any action, the order completes automatically after 14 days.
