| title | Debug issues with the SAP CDC connector by sending logs |
|---|---|
| titleSuffix | Azure Data Factory |
| description | Learn how to debug issues with the Azure Data Factory SAP CDC (change data capture) connector by sending self-hosted integration runtime logs to Microsoft. |
| author | ukchrist |
| ms.subservice | data-movement |
| ms.topic | troubleshooting-general |
| ms.date | 05/15/2024 |
| ms.author | ulrichchrist |
| ms.custom | sfi-image-nochange |
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If you want Microsoft to debug Azure Data Factory issues with your SAP CDC connector, send us your self-hosted integration runtime logs, and then contact us.
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On the computer running the self-hosted integration runtime, open Microsoft Integration Runtime Configuration Manager.
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Select the Diagnostics tab. Under Logging, select Send logs.
:::image type="content" source="media/sap-change-data-capture-solution/sap-cdc-shir-diagnostics-send-logs.png" alt-text="Screenshot of the Integration Runtime Configuration Manager Diagnostics tab, with Send logs highlighted.":::
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Enter or select the information that's requested, and then select Send logs.
After you've uploaded and sent your self-hosted integration runtime logs, contact Microsoft support. In your support request, include the Report ID and Timestamp values that are shown in the confirmation:
:::image type="content" source="media/sap-change-data-capture-solution/sap-cdc-diagnostics-report-id.png" alt-text="Screenshot of the self-hosted integration runtime's diagnostic log confirmation, with Report ID and Timestamp highlighted.":::