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troubleshoot-file-locks.md

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title Troubleshoot file locks for an Azure NetApp Files volume
description This article explains how to break file locks in an Azure NetApp Files volume.
services azure-netapp-files
author b-ahibbard
ms.service azure-netapp-files
ms.topic how-to
ms.date 05/03/2025
ms.author anfdocs

Troubleshoot file locks on an Azure NetApp Files volume

In case you encounter (stale) file locks on NFS, SMB, or dual-protocol volumes that need to be cleared, Azure NetApp Files allows you to break these locks.

You can break file locks for all files in a volume or break all file locks initiated by a specified client. Breaking file locks may be disruptive.

Break file locks

  1. Navigate to the volume you want to break file locks on. In the Volume menu under Support & Troubleshooting, navigate to Break File Locks.

  2. To break file locks for a specific client connected to a volume, enter an IP address in the Client IP. To break file locks for all clients connected to a volume, leave the Client IP field empty.

    [!IMPORTANT] It is your responsibility to provide the correct client IP address.

  3. Select Break File Locks.

    :::image type="content" source="./media/troubleshoot-file-locks/break-file-locks.png" alt-text="Screenshot of break file locks portal." lightbox="./media/troubleshoot-file-locks/break-file-locks.png":::

  4. Confirm you understand that breaking file locks may be disruptive.

Next steps