Add inspection ts

Author: Wendy Smith

support/dynamics-365/field-service/administration/inspection-flows-not-triggered.md

@@ -0,0 +1,31 @@
+---
+title: Inspection flows aren’t triggered
+description: Resolves an issue where an inspection flow isn't triggered in a Field Service environment.
+author: josephshum-msft
+ms.author: jshum
+ms.reviewer: v-wendysmith
+ms.date: 04/08/2025
+ms.custom: sap:Administration
+---
+# Inspection flows aren't triggered
+
+This article helps resolve an issue where the Power Automate **Deserialization of Inspection Definition Flow** or the **Deserialization of Inspection Response Flow** isn't triggered as expected.
+
+## Symptoms
+
+An inspection is published, but the **Deserialization of Inspection Definition Flow** didn't populate inspection questions into the msfp_question table. Or the **Deserialization of Inspection Response Flow** didn't parse inspection responses and the **Analytics frequency** is set to *Immediately*.
+
+## Resolution
+
+You need administrator permissions in Dynamics 365 Field Service to perform the steps.
+
+1. Enable the [Analytics enabled setting for inspections](/dynamics365/field-service/inspections-reporting.md#enable-analysis-on-inspection-responses).
+1. If it is enabled, try turning it off and on again and change the **Analytics frequency** to *Immediately*. If the problem persists, try the next step.
+1. If the "Modern flow {flow ID} is not valid for ExecuteWorkflow" appears when trying to enable analytics in Field Service, the Power Automate flows might not be registered properly. To reregister, sign in to [Power Automate](https://make.powerautomate.com/) for your environment. Based on the flow with the error, disable the flows, wait a moment, and then enable the flows. For more information, go to [SLA modern flow is not valid for ExecuteWorkflow error](/customer-service/service-level-agreements/sla-modern-flow-not-valid).
+
+
+|Flow with error  |Flows to disable and enable  |
+|---------|---------|
+|Deserialization of Inspection Definition Flow (msfp_question table)     |- Deserialization of Inspection Definition Flow<br/>- Deserialization of Inspection Definition - Matrix Dynamics Child Flow |
+|Deserialization of Inspection Response Flow (msfp_surveyresponse tables)     |- Deserialization of Inspection Response<br/>- Deserialization of Inspection Response - Matrix Dynamics<br/- >- Deserialization of Inspection Response - Recurrent |
+