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support/entra/entra-id/app-integration/troubleshoot-consent-issues.md

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title: Troubleshooting Consent Issues in Microsoft Entra ID
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description: Helps you troubleshoot and resolve consent issues in Microsoft Entra ID.
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ms.date: 01/13/2025
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ms.date: 01/14/2025
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ms.reviewer: willfid, v-weizhu
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ms.service: entra-id
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ms.custom: sap:App registrations
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- The **User.Read** permission is missing.
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- User consent is disabled at the tenant level.
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- Required user assignment is enabled for the application.
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- User assignment is enabled for the application.
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- A service principal doesn't exist in the tenant for the client application.
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- A service principal doesn't exist in the tenant for the resource.
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- A consent URL that specifies `prompt=admin_consent` or `prompt=consent` is requested.
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You might encounter one of the following behaviors or errors:
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- You're allowed to sign in (this is the behavior you expect). In this case, go to the next step. In most cases, if you see the "code" parameter in the address bar, it means the authentication process was successful.
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- You're allowed to sign in (this is the behavior you expect). In this case, go to the next step. In most cases, if you see the `code` parameter in the address bar, it means the authentication process was successful.
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- Error AADSTS650052: The app needs access to a service that your organization has not subscribed to or enabled. Contact your IT Admin to review the configuration of your service subscriptions.
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This error means the resource doesn't exist in your organization. To resolve this issue, use this consent URL: `https://login.microsoftonline.com/<Tenant-ID>/oauth2/authorize?response_type=code&client_id=<App-URI-ID>&prompt=admin_consent`
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### Step 7: Verify if the prompt parameter is passed
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Sometimes, signing in to the application requires passing the `prompt` parameter of consent or admin_consent. Once the application obtains consent, make sure the `prompt` parameter isn't specified. Otherwise, users might always receive a consent error.
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Sometimes, signing in to the application requires passing the `prompt` parameter of `consent` or `admin_consent`. Once the application obtains consent, make sure the `prompt` parameter isn't specified. Otherwise, users might always receive a consent error.
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Your sign-in request might look like this:
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