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support/azure/azure-monitor/app-insights/telemetry/troubleshoot-app-service-issues.md

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---
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title: Troubleshoot App Service in Application Insights
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description: Helps you troubleshoot Azure App Service problems in Application Insights.
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title: Troubleshoot Application Insights Integration with Azure App Service
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description: Helps you troubleshoot Application Insights problems with Azure App Service.
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ms.service: azure-monitor
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ms.custom:
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ms.date: 05/23/2025
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---
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# Troubleshoot Azure App Service in Application Insights
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# Troubleshoot Application Insights integration with Azure App Service
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## [ASP.NET](#tab/net)
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> [!NOTE]
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> When you create a web app with the `ASP.NET` runtimes in App Service, it deploys a single static HTML page as a starter website. We do *not* recommend that you troubleshoot an issue with a default template. Deploy an application before you troubleshoot an issue.
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> When you create a web app with the `ASP.NET` runtimes in App Service, it deploys a single static HTML page as a starter website. We do *not* recommend that yossssssssssu troubleshoot an issue with a default template. Deploy an application before you troubleshoot an issue.
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## Missing telemetry
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* The value `Auto-Instrumentation enabled successfully` is displayed. If a similar value isn't present, it means the application isn't running or isn't supported. To ensure that the application is running, try manually visiting the application URL/application endpoints, which allows the runtime information to become available.
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* **IKeyExists** is `True`. If it's `False`, add `APPINSIGHTS_INSTRUMENTATIONKEY` and `APPLICATIONINSIGHTS_CONNECTION_STRING` with your ikey GUID to your application settings.
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:::image type="content" source="media/codeless-app-service/auto-instrumentation-status.png" alt-text="Screenshot that shows the autoinstrumentation status webpage." lightbox="media/codeless-app-service/auto-instrumentation-status.png":::
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:::image type="content" source="media/troubleshoot-app-service/auto-instrumentation-status.png" alt-text="Screenshot that shows the autoinstrumentation status webpage." lightbox="media/troubleshoot-app-service/auto-instrumentation-status.png":::
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## Default website deployed with web apps doesn't support automatic client-side monitoring
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support/azure/azure-monitor/toc.yml

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- name: Troubleshoot auto-instrumentation issues
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href: app-insights/telemetry/auto-instrumentation-troubleshoot.md
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- name: Troubleshoot Azure App Service issues
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href: app-insights/telemetry/troubleshoot-azure-app-service-issues.md
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href: app-insights/telemetry/troubleshoot-app-service-issues.md
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- name: Troubleshoot high data ingestion
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href: app-insights/telemetry/troubleshoot-high-data-ingestion.md
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- name: Application Insights classic SDK troubleshooting

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