Merge pull request #10283 from MicrosoftDocs/main

Auto Publish – main to live - 2025-12-02 22:00 UTC

Author: learn-build-service-prod[bot]

SharePoint/SharePointOnline/administration/access-denied-or-need-permission-error-sharepoint-online-or-onedrive-for-business.md

@@ -4,7 +4,7 @@ description: Resolve common access and permission errors.
 ms.author: meerak
 author: Cloud-Writer
 manager: dcscontentpm
-ms.date: 05/15/2025
+ms.date: 12/02/2025
 audience: Admin
 ms.topic: troubleshooting
 ms.custom: 
@@ -16,19 +16,22 @@ search.appverid:
   - SPO160
   - MET150
 ms.assetid: 
-ms.reviewer: salarson, prbalusu
+ms.reviewer: salarson, prbalusu, nirupme
 appliesto: 
   - SharePoint Online
-  - OneDrive for Business
+  - OneDrive 
 ---
 
 # Access Denied or You need permission errors in SharePoint Online and OneDrive
 
 ## Symptoms
 
-When users try to access a SharePoint Online or OneDrive for Business site, they receive one of the following error messages:
+When users try to access a SharePoint Online or OneDrive site, they receive one of the following error messages:
 
 - Access Denied
+- You can't access this item
+- You don't have permission to access this item
+- You don't have access to this file
 - You need permission to access this site
 - User not found in the directory
 

SharePoint/SharePointOnline/sharing-and-permissions/access-denied-shared-folder.md

@@ -4,7 +4,7 @@ description: Describes issues that occur when users try to access a shared folde
 author: Cloud-Writer
 ms.author: meerak
 manager: dcscontentpm
-ms.date: 12/17/2023
+ms.date: 12/02/2025
 audience: Admin
 ms.topic: troubleshooting
 ms.custom: 
@@ -18,7 +18,7 @@ ms.assetid:
 appliesto: 
   - SharePoint Online
   - OneDrive for Business
-ms.reviewer: prbalusu, salarson
+ms.reviewer: prbalusu, salarson, nirupme
 ---
 
 # "Access Denied" error when trying to access a shared folder
@@ -35,7 +35,9 @@ Consider the following scenario:
 In this scanario, the other user receives one of the following error messages:
 
 - Access Denied
-- You need permission to access this resource
+- You need permission to access this resource.
+- You can't access this item.
+- You don't have permission to access this item.
 
 ## Cause
 
@@ -47,6 +49,6 @@ To work around this issue, use one of the following options, as appropriate for
 
 - Share individual files but not folders.
 - Share a whole site collection or subsite.
-- If your site doesn't require **Limited-access user permission lockdown mode**, [disable this site collection feature](https://support.microsoft.com/office/enable-or-disable-site-collection-features-a2f2a5c2-093d-4897-8b7f-37f86d83df04).
+- If your site doesn't require **Limited-access user permission lockdown mode**, [disable the site collection feature](https://support.microsoft.com/office/enable-or-disable-site-collection-features-a2f2a5c2-093d-4897-8b7f-37f86d83df04).
 
   **Note:** Other features, such as publishing, might require this feature to work correctly.