Move 9 Dynamics 365 Sales article to Dataverse

Simonx Xu · Simonx Xu · commit efcde06ca0e3 · 2025-04-01T12:37:14.000+08:00
diff --git a/.openpublishing.redirection.json b/.openpublishing.redirection.json
@@ -13231,6 +13231,42 @@
     {
       "source_path": "support/dynamics-365/sales/error-code-8004f016-when-importing-contact-lead-attributemap.md",
       "redirect_url": "/troubleshoot/power-platform/dataverse/welcome-dataverse"
+    },
+    {
+      "source_path": "support/dynamics-365/sales/cannot-connect-your-dynamics-365-server.md",
+      "redirect_url": "/troubleshoot/power-platform/dataverse/d365-app-outlook/cannot-connect-your-dynamics-365-server"
+    },
+    {
+      "source_path": "support/dynamics-365/sales/error-when-accessing-app-module.md",
+      "redirect_url": "/troubleshoot/power-platform/dataverse/environment-app-access/error-when-accessing-app-module"
+    },
+    {
+      "source_path": "support/dynamics-365/sales/solution-cannot-be-deleted.md",
+      "redirect_url": "/troubleshoot/power-platform/dataverse/working-with-solutions/solution-cannot-be-deleted"
+    },
+    {
+      "source_path": "support/dynamics-365/sales/we-cannot-find-any-apps-your-role.md",
+      "redirect_url": "/troubleshoot/power-platform/dataverse/environment-app-access/we-cannot-find-any-apps-your-role"
+    },
+    {
+      "source_path": "support/dynamics-365/sales/error-code-80040203-invalid-argument-error.md",
+      "redirect_url": "/troubleshoot/power-platform/dataverse/working-with-solutions/error-code-80040203-invalid-argument-error"
+    },
+    {
+      "source_path": "support/dynamics-365/sales/error-code-80048539-when-importing-solution-patch.md",
+      "redirect_url": "/troubleshoot/power-platform/dataverse/working-with-solutions/error-code-80048539-when-importing-solution-patch"
+    },
+    {
+      "source_path": "support/dynamics-365/sales/error-importing-savedquery-in-dynamics-365.md",
+      "redirect_url": "/troubleshoot/power-platform/dataverse/working-with-solutions/error-importing-savedquery-in-dynamics-365"
+    },
+    {
+      "source_path": "support/dynamics-365/sales/troubleshoot-dynamics365-embedcollab-issues.md",
+      "redirect_url": "/troubleshoot/power-platform/dataverse/microsoft-teams/troubleshoot-dynamics365-embedcollab-issues"
+    },
+    {
+      "source_path": "support/dynamics-365/sales/the-record-could-not-be-deleted.md",
+      "redirect_url": "/troubleshoot/power-platform/dataverse/working-with-solutions/the-record-could-not-be-deleted"
     }
   ]
 }
diff --git a/support/dynamics-365/sales/toc.yml b/support/dynamics-365/sales/toc.yml
@@ -1,31 +1,11 @@
 - name: Dynamics 365 Sales
   href: welcome-sales.yml
-- name: Access Issues
-  items:
-    - name: Error when accessing an app module
-      href: error-when-accessing-app-module.md
-- name: Applications and Add-ons
-  items:
-    - name: The record could not be deleted because of an association
-      href: the-record-could-not-be-deleted.md
 - name: Customization and Solutions
   items:
     - name: Button in command bar don't show after grid item selection
       href: button-in-command-bar-not-appear-after-grid-item-selection.md
-    - name: Error 80040203 (Invalid Argument)
-      href: error-code-80040203-invalid-argument-error.md
-    - name: Error 80048539 when importing a solution patch
-      href: error-code-80048539-when-importing-solution-patch.md
-    - name: Solution can't be deleted due to dependencies
-      href: solution-cannot-be-deleted.md
-- name: Data Import
-  items:
-    - name: Error when importing SavedQuery
-      href: error-importing-savedquery-in-dynamics-365.md
 - name: Dynamics 365 Server
   items:
-    - name: Can't connect to the Dynamics 365 server
-      href: cannot-connect-your-dynamics-365-server.md
 - name: LinkedIn Sales Navigator
   items:
     - name: Can't view photos on custom contact and lead forms in Unified Interface
@@ -52,18 +32,12 @@
       href: cannot-hear-other-customer.md
     - name: Seller can't make phone calls to PSTN
       href: cannot-make-phone-calls-to-pstn.md
-    - name: Troubleshoot Microsoft Teams chat integration with Dynamics 365
-      href: troubleshoot-dynamics365-embedcollab-issues.md
     - name: Teams dialer basic troubleshooting
       href: dialer-basic-troubleshooting.md
     - name: Teams dialer isn't visible in custom app
       href: dialer-not-available-in-custom-app.md
     - name: Teams dialer isn't visible in the Sales Hub
       href: dialer-not-visible-in-sales.md
-- name: Mobile Apps
-  items:
-    - name: We can't find any apps for your role
-      href: we-cannot-find-any-apps-your-role.md
 - name: Sales Hub
   items:
     - name: Troubleshoot common tables
diff --git a/support/power-platform/dataverse/d365-app-outlook/cannot-connect-your-dynamics-365-server.md b/support/power-platform/dataverse/d365-app-outlook/cannot-connect-your-dynamics-365-server.md
@@ -4,6 +4,7 @@ description: Provides a solution to an error that occurs when you use Microsoft
 ms.reviewer: 
 ms.topic: troubleshooting
 ms.date: 03/31/2021
+ms.custom: sap:Dynamics 365 App for Outlook Add-In
 ---
 # We're unable to connect to your Microsoft Dynamics 365 server Error occurs when using Microsoft Dynamics 365 App for Outlook
 
@@ -35,7 +36,7 @@ This error can occur for one of the following reasons:
 If you're using Outlook Desktop, Outlook uses Internet Explorer to display the web pages. For more information about how to clear the Internet Explorer history and cache, see [View and delete your browsing history in Internet Explorer](https://support.microsoft.com//topic/view-and-delete-your-browsing-history-in-internet-explorer-098ffe52-5ac9-a449-c296-c735c32c8678).  
 
 > [!IMPORTANT]
-> If this error appears to be resolved after clearing your web browser cache but eventually returns, see [Error "We’re unable to connect to your Microsoft Dynamics 365 server" when using Dynamics 365 App for Outlook](https://support.microsoft.com/help/4341413) for a potential solution.
+> If this error appears to be resolved after clearing your web browser cache but eventually returns, see [Error "We're unable to connect to your Microsoft Dynamics 365 server" when using Dynamics 365 App for Outlook](https://support.microsoft.com/help/4341413) for a potential solution.
 
 **Resolution 2:** Verify your Dynamics 365 security role includes all of the required privileges in [Required privileges for Dynamics 365 App for Outlook](/previous-versions/dynamicscrm-2016/administering-dynamics-365/dn946901(v=crm.8)).
 
diff --git a/support/power-platform/dataverse/environment-app-access/error-when-accessing-app-module.md b/support/power-platform/dataverse/environment-app-access/error-when-accessing-app-module.md
@@ -4,6 +4,7 @@ description: Provides a solution to an error that occurs when you try to access
 ms.reviewer: 
 ms.topic: troubleshooting
 ms.date: 03/31/2021
+ms.custom: sap:Microsoft Dataverse\Environment and app access issues
 ---
 # Error Code: 2147812097 Invalid License: This application requires a license and you don't have an appropriate license assigned
 
diff --git a/support/power-platform/dataverse/environment-app-access/media/error-when-accessing-app-module/invalid-license.png b/support/power-platform/dataverse/environment-app-access/media/error-when-accessing-app-module/invalid-license.png
diff --git a/support/power-platform/dataverse/environment-app-access/we-cannot-find-any-apps-your-role.md b/support/power-platform/dataverse/environment-app-access/we-cannot-find-any-apps-your-role.md
@@ -4,6 +4,7 @@ description: Provides a solution to an error that occurs when using Microsoft Dy
 ms.reviewer: 
 ms.topic: troubleshooting
 ms.date: 03/31/2021
+ms.custom: sap:Microsoft Dataverse\Environment and app access issues
 ---
 # We can't find any apps for your role error message in Microsoft Dynamics 365 for phones and tablets
 
diff --git a/support/power-platform/dataverse/microsoft-teams/troubleshoot-dynamics365-embedcollab-issues.md b/support/power-platform/dataverse/microsoft-teams/troubleshoot-dynamics365-embedcollab-issues.md
@@ -4,6 +4,7 @@ description: Provides a solution to an error that occurs in opening chat windows
 ms.reviewer: Usha-Rathnavel
 ms.topic: troubleshooting
 ms.date: 12/08/2021
+ms.custom: sap:Microsoft Dataverse\Microsoft Teams
 ---
 
 # Troubleshoot issue with opening chat windows in Dynamics 365
diff --git a/support/power-platform/dataverse/toc.yml b/support/power-platform/dataverse/toc.yml
@@ -34,6 +34,8 @@
       href: d365-app-outlook/trying-to-access-dynamics-365-app-for-outlook-from-email-do-not-recognize-error.md
     - name: Can't connect to Exchange message
       href: d365-app-outlook/cannot-connect-to-exchange-message-when-using-dynamics-365-app-for-outlook.md
+    - name: Can't connect to the Dynamics 365 server
+      href: d365-app-outlook/cannot-connect-your-dynamics-365-server.md
     - name: Dynamics 365 App for Outlook is missing from the navigation pane
       href: d365-app-outlook/dynamics-365-app-for-outlook-is-missing.md
     - name: Email or appointment tracked by App for Outlook shows as Track pending
@@ -66,10 +68,14 @@
       href: d365-app-outlook/you-do-not-have-the-required-role-or-privilege-to-complete-this-action-error.md
 - name: Environment and app access issues
   items:
+    - name: Error when accessing an app module
+      href: environment-app-access/error-when-accessing-app-module.md
     - name: Troubleshoot user access issues for different environments
       href: environment-app-access/troubleshooting-user-needs-read-write-access-organization.md
     - name: Troubleshoot missing environments
-      href: environment-app-access/troubleshoot-missing-environments.md  
+      href: environment-app-access/troubleshoot-missing-environments.md
+    - name: We can't find any apps for your role
+      href: environment-app-access/we-cannot-find-any-apps-your-role.md
 - name: Email and Exchange Synchronization
   items:
     - name: 401 Unauthorized exception when using Server-Side Synchronization
@@ -164,6 +170,10 @@
   items:
     - name: Data export option isn't available in Azure Application Insights
       href: import-export-data/data-export-option-not-available-in-application-insights.md
+- name: Microsoft Teams
+  items:
+    - name: Troubleshoot Microsoft Teams chat integration with Dynamics 365
+      href: microsoft-teams/troubleshoot-dynamics365-embedcollab-issues.md
 - name: Plug-in execution
   items:
     - name: Dataverse plug-ins
@@ -211,9 +221,15 @@
     - name: Duplicate security roles after solution import
       href: working-with-solutions/duplicate-security-roles.md
     - name: Environment schema type mismatch warning during solution import
-      href: working-with-solutions/schemaType-mismatch-on-solution-import.md  
+      href: working-with-solutions/schemaType-mismatch-on-solution-import.md
+    - name: Error 80040203 (Invalid Argument)
+      href: working-with-solutions/error-code-80040203-invalid-argument-error.md
+    - name: Error 80048539 when importing a solution patch
+      href: working-with-solutions/error-code-80048539-when-importing-solution-patch.md
     - name: Error 8004F042 when importing solution patch
       href: working-with-solutions/error-code-8004f042-occurs.md
+    - name: working-with-solutions/Error when importing SavedQuery
+      href: error-importing-savedquery-in-dynamics-365.md
     - name: Environment version mismatch warning during solution import
       href: working-with-solutions/version-mismatch-on-solution-import.md
     - name: Failure when multiple publishers have shared components
@@ -236,6 +252,8 @@
       href: working-with-solutions/error-when-you-import-delete-solution.md
     - name: Resources to help troubleshoot solution import errors
       href: working-with-solutions/troubleshoot-solution-import-errors-in-dynamics-365.md
+    - name: Solution can't be deleted due to dependencies
+      href: working-with-solutions/solution-cannot-be-deleted.md
     - name: Solution checker enforcement in Managed Environments blocks or warns on import
       href: working-with-solutions/solution-checker-enforcement-import-issues.md
     - name: Solution import or app installation fails due to missing privileges
@@ -246,6 +264,8 @@
       href: working-with-solutions/the-import-file-is-too-large-upload.md
     - name: The import of solution failed when importing solution
       href: working-with-solutions/the-import-of-solution-failed-error-when-importing-solution.md
+    - name: The record could not be deleted because of an association
+      href: working-with-solutions/the-record-could-not-be-deleted.md
     - name: The solution file is invalid
       href: working-with-solutions/the-solution-file-is-invalid.md
     - name: The solution is already installed as a managed solution
diff --git a/support/power-platform/dataverse/working-with-solutions/error-code-80040203-invalid-argument-error.md b/support/power-platform/dataverse/working-with-solutions/error-code-80040203-invalid-argument-error.md
@@ -4,6 +4,7 @@ description: Provides a solution to an error that occurs when you try to import
 ms.reviewer: 
 ms.topic: troubleshooting
 ms.date: 03/31/2021
+ms.custom: sap:Working with Solutions
 ---
 # Error code 80040203 (Invalid Argument) error occurs when you try to import a solution into Microsoft Dynamics 365
 
diff --git a/support/power-platform/dataverse/working-with-solutions/error-code-80048539-when-importing-solution-patch.md b/support/power-platform/dataverse/working-with-solutions/error-code-80048539-when-importing-solution-patch.md
@@ -4,6 +4,7 @@ description: Error code 80048539 occurs when you try to import solution patch in
 ms.reviewer: 
 ms.topic: troubleshooting
 ms.date: 03/31/2021
+ms.custom: sap:Working with Solutions
 ---
 # Error code 80048539 occurs when trying to import solution patch in Microsoft Dynamics 365
 
diff --git a/support/power-platform/dataverse/working-with-solutions/error-importing-savedquery-in-dynamics-365.md b/support/power-platform/dataverse/working-with-solutions/error-importing-savedquery-in-dynamics-365.md
@@ -4,6 +4,7 @@ description: Error occurs when importing SavedQuery in Microsoft Dynamics 365. P
 ms.reviewer: 
 ms.topic: troubleshooting
 ms.date: 03/31/2021
+ms.custom: sap:Working with Solutions
 ---
 # Error occurs when importing SavedQuery in Microsoft Dynamics 365
 
diff --git a/support/power-platform/dataverse/working-with-solutions/solution-cannot-be-deleted-due-to-dependencies.md b/support/power-platform/dataverse/working-with-solutions/solution-cannot-be-deleted-due-to-dependencies.md
@@ -5,7 +5,7 @@ ms.reviewer: matp
 ms.date: 07/26/2023
 author: nhelgren
 ms.author: nhelgren
-ms.custom: sap:Working with Solutions\Dependencies prevent a solution uninstall
+ms.custom: sap:Working with Solutions
 ---
 # "Solution cannot be deleted due to dependencies from other components" message when you uninstall a solution
 
diff --git a/support/power-platform/dataverse/working-with-solutions/the-record-could-not-be-deleted.md b/support/power-platform/dataverse/working-with-solutions/the-record-could-not-be-deleted.md
@@ -4,6 +4,7 @@ description: Provides a solution to an error that occurs when attempting to dele
 ms.reviewer: 
 ms.topic: troubleshooting
 ms.date: 03/31/2021
+ms.custom: sap:Working with Solutions
 ---
 # "The record could not be deleted because of an association" error occurs in Microsoft Dynamics 365
 
